Updated October 1, 2026 · ThriveCue Editorial Team
myLAB Box vs Nurx
What sets them apart
| Compare |  myLAB Box |  Nurx |
|---|---|---|
| Consultation price | $0Lower | $28 |
| Insurance accepted | No | YesHas it |
| Fastest appointment | Scheduled | 24 7 |
| Money-back period | 0 days | 90 daysHigher |
| Plan price per month | Not confirmed | $15 |
| Mobile app | Not confirmed | Yes |
Same on both: Free delivery (Yes), Markets (US).
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Key differences
- Nurx scores higher overall: 9.4 vs 9.1.
- Consultation price is lower at myLAB Box: $0 vs $28.
- Insurance accepted: only Nurx.
- Money-back period is higher at Nurx: 90 days vs 0 days.
- Services: only Nurx offers Pharmacy, Weight loss, Hair loss.
- Clinicians: only Nurx offers Nurse practitioner, Pharmacist.
Our verdict on each
myLAB Box
myLAB Box opens online doctor care at a consultation price of $0, with home test kits ordered and shipped in the same flow. It suits US adults who want repeat sexual health testing and a prescription from a doctor, and it holds an overall score of 9.1 here.
Nurx
Nurx suits people in the US who want one app for everyday prescriptions and a broad range of care areas. Membership runs $15 a month, delivery is included, and the site gives it 9.4 overall, though it sits in a single market.
Score breakdown
| Area | myLAB Box | Nurx |
|---|---|---|
| Cost | 9.5HigherConsultation price of $0 ranks 1 of 34 on price, and delivery is free on orders. | 9.3Membership costs $15 a month and the consultation price is $28, with delivery included at no extra charge. |
| Offer | 9.0Services cover online gp, prescriptions and sexual health with scheduled appointments and support on email, chat and phone. | 9.4HigherThe service list runs online gp, prescriptions and pharmacy, with clinicians drawn from doctor, nurse practitioner and pharmacist and cover available 24 7. |
| Trust | 8.7Founded in 2014, run by myLAB Box, Inc and based in US, serving US. | Not confirmed |
How they place
| Ranking | myLAB Box | Nurx |
|---|---|---|
| Online doctors and telehealth | 10 of 82 | 8 of 82 |
Choosing between them
Pick myLAB Box if consultation price matter most.
Pick Nurx if offer, insurance accepted, and money-back period matter most.
Where each is licensed and available
| Country | myLAB Box | Nurx |
|---|---|---|
| Headquarters | United States | United States |
Available in 1 country for both.
What we checked
myLAB Box
- mylabbox.com: 12 facts, checked September 30, 2026
Nurx
- nurx.com: 10 facts, checked September 30, 2026
- patient.thirtymadison.com: 3 facts, checked September 30, 2026
Every fact side by side
| Fact | myLAB Box | Nurx |
|---|---|---|
| Services | Online gp, Prescriptions, Sexual health | Online gp, Prescriptions, Pharmacy, Weight loss, Hair loss, Sexual health, Skin, Menopause, ContraceptionCovers more |
| Clinicians | Doctor | Doctor, Nurse practitioner, PharmacistCovers more |
| Legal entity | myLAB Box, Inc | Nurx, Inc. |
| Headquarters | United States | United States |
| Founded | 2014 | Not confirmed |
| Support channels | Email, Chat, Phone, Help centre | Email, Chat, Phone, Help centre |
Where each stands against the rest
| Fact | myLAB Box | Nurx | Median |
|---|---|---|---|
| Consultation price | $0below the median | $28above the median | $5.00 |
| Plan price per month | Not confirmed | $15lowest quarter | $49 |
| Money-back period | 0 daysbelow the median | 90 dayshighest quarter | 7 days |
Median across 39 listed brands.
Pros and cons
myLAB Box
Pros
- Consultation price of $0 ranks 1 of 34 on price, and free delivery keeps shipping off the kit order.
- Prescriptions sit in online gp, prescriptions and sexual health and each consult is with a doctor, so treatment can follow in the same visit rather than through the separate pharmacy service online gp, prescriptions and pharmacy offers.
- Support runs on email, chat and phone, so a delivery question and a clinical question can travel on different channels.
Cons
- Insurance is not accepted, so the $0 consult and the kit are settled directly rather than claimed back through cover.
- The money back period is 0 days, so a kit that does not suit you carries no refund window once it is ordered.
- Appointments are booked as scheduled, and same day slots sit with a minority of the online doctors listed at 26.9%, so it pays to plan the timing around the slot.
Nurx
Pros
- Membership is a set $15 a month, which sits in the top stretch of the field on monthly plan price at 9 of 37.
- Delivery is free, so the $15 monthly fee does not carry a shipping add-on for prescriptions.
- The service list covers online gp, prescriptions and pharmacy, which is wider than the online gp, prescriptions and weight loss offered by FeelGood ED.
Cons
- A $28 consultation fee sits outside the membership, so the first visit costs more than the $15 monthly fee alone.
- The consultation price ranks at 20 of 34, which is well behind the cheaper consultation pricing in the field.
- The service list covers US, so anyone outside the US has no cover from this membership.
Who each suits
myLAB Box
Who it suits
- US adults who want a doctor consultation without a clinic appointment and a test kit delivered at the same time.
- People who need repeat sexual health testing and are comfortable paying $0 for the consult, since insurance is not accepted.
- Readers who put the lowest entry cost ahead of service breadth, because online gp, prescriptions and sexual health stops short of weight loss, pharmacy and skin work.
Who should look elsewhere
- FeelGood GLP-1, for anyone whose goal is weight loss, since online gp, prescriptions and weight loss adds that track on top of the online GP and prescriptions.
- DocMorris, for people who want pharmacy, hair loss and skin cover alongside a consult, with online gp, prescriptions and pharmacy listed in full.
Nurx
Who it suits
- People in the US already paying monthly for prescriptions who want the pharmacy and consultations in one app.
- Readers who want a broad service list under one membership rather than a narrow focus.
- Those who prefer a set monthly fee and can pay a separate consultation charge per visit.
Who should look elsewhere
- Anyone outside the US, since the service list is limited to US.
- Readers who want a wider clinical mix than online gp, prescriptions and pharmacy, which adds pharmacy and hair loss care alongside skin.
- People who want to skip a per visit fee, since the $28 consultation price applies on top of the plan.
Country by country
| Country | myLAB Box | Nurx |
|---|---|---|
| United States | Yes | Yes |
Questions about each
myLAB Box
How much is a consultation at myLAB Box?+
The consultation is priced at $0, and that is the full consult cost before a kit is added. On the price comparison myLAB Box sits at 1 out of 34 brands tracked, so the entry point is the cheapest in the set. Delivery on the kit is free.
Can I pay for a consultation with insurance?+
Insurance is not accepted, so the $0 consultation and the price of a test kit are both settled directly rather than claimed through a plan. That matters most if you sit on a high deductible, and it is worth settling before you order a kit rather than after it arrives.
Nurx
How much does Nurx cost each month?+
The Nurx membership is $15 a month. That is the ongoing monthly figure rather than a one off introductory rate, and delivery on the medication is included at no extra cost. A separate $28 consultation charge applies per visit on top of it.
Does the membership fee include the consultation?+
No, the consultation sits outside the plan. The monthly plan price is $15, and the consultation price is $28. Members who only refill an existing prescription tend to pay just the monthly figure, while anyone booking a new review pays both.