Updated September 30, 2026 · ThriveCue Editorial Team
myLAB Box vs Talkspace
Where myLAB Box and Talkspace differ
| Compare |  myLAB Box |  Talkspace |
|---|---|---|
| Consultation price | $0Lower | $69 |
| Insurance accepted | No | YesHas it |
| Fastest appointment | Scheduled | 24 7 |
| Free delivery | YesHas it | No |
| Plan price per month | Not confirmed | $19.99 |
| Mobile app | Not confirmed | Yes |
Same on both: Money-back period (0 days), Markets (US).
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Key differences
- Consultation price is lower at myLAB Box: $0 vs $69.
- Insurance accepted: only Talkspace.
- Free delivery: only myLAB Box.
- Founded is lower at Talkspace: 2012 vs 2014.
- Services: only myLAB Box offers Online gp, Sexual health.
- Services: only Talkspace offers Therapy, Psychiatry.
- Clinicians: only myLAB Box offers Doctor.
- Clinicians: only Talkspace offers Therapist, Psychiatrist.
Our verdict on each
myLAB Box
myLAB Box opens online doctor care at a consultation price of $0, with home test kits ordered and shipped in the same flow. It suits US adults who want repeat sexual health testing and a prescription from a doctor, and it holds an overall score of 9.1 here.
Talkspace
Talkspace suits readers who want therapy, psychiatry and prescriptions from one provider rather than stitching services together, and a monthly plan at $19.99 keeps the entry cost low. The trade-off is reassurance: the service runs in the United States, and the money back window is 0 days.
Score breakdown
| Area | myLAB Box | Talkspace |
|---|---|---|
| Cost | 9.5HigherConsultation price of $0 ranks 1 of 34 on price, and delivery is free on orders. | 9.1Plan price month $19.99 sits low next to a $69 consultation, and the two are quoted separately. |
| Offer | 9.0Services cover online gp, prescriptions and sexual health with scheduled appointments and support on email, chat and phone. | 9.0therapy, psychiatry and prescriptions covers therapy, psychiatry and prescriptions, with a mobile app and 24 7 access. |
| Trust | 8.7Founded in 2014, run by myLAB Box, Inc and based in US, serving US. | 9.2HigherLegal entity Talkspace, based in US, founded 2012, with insurance accepted. |
Positions in our rankings
| Ranking | myLAB Box | Talkspace |
|---|---|---|
| Online doctors and telehealth | 10 of 82 | 14 of 82 |
Every fact side by side
| Fact | myLAB Box | Talkspace |
|---|---|---|
| Services | Online gp, Prescriptions, Sexual health | Therapy, Psychiatry, Prescriptions |
| Clinicians | Doctor | Therapist, Psychiatrist |
| Legal entity | myLAB Box, Inc | Talkspace |
| Headquarters | United States | United States |
| Founded | 2014 | 2012Lower |
| Support channels | Email, Chat, Phone, Help centre | Email, Chat, Phone, Help centre |
Where each stands against the rest
| Fact | myLAB Box | Talkspace | Median |
|---|---|---|---|
| Consultation price | $0below the median | $69above the median | $5.00 |
| Plan price per month | Not confirmed | $19.99below the median | $49 |
| Money-back period | 0 daysbelow the median | 0 daysbelow the median | 7 days |
Median across 39 listed brands.
Pros and cons
myLAB Box
Pros
- Consultation price of $0 ranks 1 of 34 on price, and free delivery keeps shipping off the kit order.
- Prescriptions sit in online gp, prescriptions and sexual health and each consult is with a doctor, so treatment can follow in the same visit rather than through the separate pharmacy service online gp, prescriptions and pharmacy offers.
- Support runs on email, chat and phone, so a delivery question and a clinical question can travel on different channels.
Cons
- Insurance is not accepted, so the $0 consult and the kit are settled directly rather than claimed back through cover.
- The money back period is 0 days, so a kit that does not suit you carries no refund window once it is ordered.
- Appointments are booked as scheduled, and same day slots sit with a minority of the online doctors listed at 26.9%, so it pays to plan the timing around the slot.
Talkspace
Pros
- A monthly plan at $19.99 gives a predictable recurring cost, with a single consultation at $69 for anyone testing the service first.
- therapy, psychiatry and prescriptions covers therapy, psychiatry and prescriptions, and therapist and psychiatrist puts both disciplines in one service.
- Availability runs 24 7 and there is a mobile app, so sessions do not wait on office hours.
Cons
- The money back window is 0 days, so there is no refund cushion if a plan is cancelled early.
- Free delivery is not offered, so any medication sent out does not arrive free of a delivery charge.
- Talkspace runs in the United States, so readers outside the US have no sessions to book here.
Who each suits
myLAB Box
Who it suits
- US adults who want a doctor consultation without a clinic appointment and a test kit delivered at the same time.
- People who need repeat sexual health testing and are comfortable paying $0 for the consult, since insurance is not accepted.
- Readers who put the lowest entry cost ahead of service breadth, because online gp, prescriptions and sexual health stops short of weight loss, pharmacy and skin work.
Who should look elsewhere
- FeelGood GLP-1, for anyone whose goal is weight loss, since online gp, prescriptions and weight loss adds that track on top of the online GP and prescriptions.
- DocMorris, for people who want pharmacy, hair loss and skin cover alongside a consult, with online gp, prescriptions and pharmacy listed in full.
Talkspace
Who it suits
- Readers who want therapy and psychiatry in the same service, since therapist and psychiatrist covers both and therapy, psychiatry and prescriptions adds prescriptions.
- People in the US who need sessions outside office hours, with availability at 24 7 and a mobile app.
- Anyone who prefers a recurring plan to paying per session, weighing $19.99 against $69.
Who should look elsewhere
- Readers after weight loss, hair loss or skin cover rather than mental health, since online gp, prescriptions and weight loss and online gp, prescriptions and pharmacy list those services instead.
- People who want a general medical consultation, because online gp, prescriptions and weight loss centres on online doctor and weight loss work while Talkspace lists therapy, psychiatry and prescriptions.
Current offers
Talkspace
Current offer
Free trial
Free 7-day trial of Tee AI mental health guide: 7 days
Tee out-of-pocket plan, $19.99/month after free trial; unlimited conversations
Source, checked September 30, 2026
Country by country
| Country | myLAB Box | Talkspace |
|---|---|---|
| United States | Yes | Yes |
Questions about each
myLAB Box
How much is a consultation at myLAB Box?+
The consultation is priced at $0, and that is the full consult cost before a kit is added. On the price comparison myLAB Box sits at 1 out of 34 brands tracked, so the entry point is the cheapest in the set. Delivery on the kit is free.
Can I pay for a consultation with insurance?+
Insurance is not accepted, so the $0 consultation and the price of a test kit are both settled directly rather than claimed through a plan. That matters most if you sit on a high deductible, and it is worth settling before you order a kit rather than after it arrives.
Talkspace
How much does Talkspace cost?+
Talkspace lists a monthly plan price of $19.99 and a consultation price of $69. The monthly figure is the one that repeats, while the consultation price covers a single session. No other price is listed, so budget from those two numbers rather than assuming extras.
Does the price change at renewal?+
The recurring figure is the monthly plan price of $19.99, and it is the same number shown in the plan listing each month. A reader wanting one session instead of a plan pays $69. Keep the plan and the single session apart when comparing with services priced per appointment.