Updated October 1, 2026 · ThriveCue Editorial Team
Nurx vs UPGUYS
What sets them apart
| Compare |  Nurx |  UPGUYS |
|---|---|---|
| Consultation price | $28 | CA$0 |
| Insurance accepted | YesHas it | No |
| Fastest appointment | 24 7 | Scheduled |
| Money-back period | 90 daysHigher | 0 days |
| Mobile app | YesHas it | No |
| Markets | US | CA |
| Plan price per month | $15 | Not confirmed |
Same on both: Free delivery (Yes).
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Key differences
- Nurx scores higher overall: 9.4 vs 8.9.
- Insurance accepted: only Nurx.
- Money-back period is higher at Nurx: 90 days vs 0 days.
- Mobile app: only Nurx.
- Services: only Nurx offers Weight loss, Skin, Menopause.
- Markets: only Nurx offers US.
- Markets: only UPGUYS offers CA.
Our verdict on each
Nurx
Nurx suits people in the US who want one app for everyday prescriptions and a broad range of care areas. Membership runs $15 a month, delivery is included, and the site gives it 9.4 overall, though it sits in a single market.
UPGUYS
UPGUYS is a Canadian telehealth service for people who want a consultation at CAD 0 and discreet delivery without leaving home. It runs in CA and support runs on email, phone and chat. The trade-off is scheduled appointments, and the mobile app is listed as no.
Score breakdown
| Area | Nurx | UPGUYS |
|---|---|---|
| Cost | 9.3Membership costs $15 a month and the consultation price is $28, with delivery included at no extra charge. | 9.5HigherA consultation costs CAD 0 with free delivery, against a site median plan price of €56.97 a month. |
| Offer | 9.4HigherThe service list runs online gp, prescriptions and pharmacy, with clinicians drawn from doctor, nurse practitioner and pharmacist and cover available 24 7. | 8.8Covers online gp, prescriptions and pharmacy and doctor, nurse practitioner and pharmacist with free delivery, though appointments are scheduled only. |
| Trust | Not confirmed | 8.0Runs as Upguys Health Inc. in CA since 2020, serving CA only, with support on email, phone and chat. |
Where they rank in our lists
| Ranking | Nurx | UPGUYS |
|---|---|---|
| Online doctors and telehealth | 8 of 82 | 17 of 82 |
| Online pharmacies | 3 of 109 | 4 of 109 |
| Hair loss treatments | 5 of 40 | 8 of 40 |
Where each is licensed and available
| Country | Nurx | UPGUYS |
|---|---|---|
| Headquarters | United States | Canada |
Additional countries for Nurx: 1. Additional countries for UPGUYS: 1.
If neither fits
HealSend has money-back period at 365 days, against 90 days for Nurx and 0 days for UPGUYS.
HealSend reviewWhat we checked
Nurx
- nurx.com: 10 facts, checked September 30, 2026
- patient.thirtymadison.com: 3 facts, checked September 30, 2026
UPGUYS
- upguys.com: 12 facts, checked September 30, 2026
- play.google.com: 1 fact, checked September 30, 2026
Every fact side by side
| Fact | Nurx | UPGUYS |
|---|---|---|
| Services | Online gp, Prescriptions, Pharmacy, Weight loss, Hair loss, Sexual health, Skin, Menopause, ContraceptionCovers more | Online gp, Prescriptions, Pharmacy, Sexual health, Hair loss |
| Clinicians | Doctor, Nurse practitioner, Pharmacist | Doctor, Nurse practitioner, Pharmacist |
| Legal entity | Nurx, Inc. | Upguys Health Inc. |
| Headquarters | United States | Canada |
| Founded | Not confirmed | 2020 |
| Support channels | Email, Chat, Phone, Help centre | Email, Phone, Chat, Help centre |
Where each stands against the rest
| Fact | Nurx | UPGUYS | Median |
|---|---|---|---|
| Plan price per month | $15lowest quarter | Not confirmed | $49 |
| Money-back period | 90 dayshighest quarter | 0 daysbelow the median | 7 days |
Median across 39 listed brands.
Pros and cons
Nurx
Pros
- Membership is a set $15 a month, which sits in the top stretch of the field on monthly plan price at 9 of 37.
- Delivery is free, so the $15 monthly fee does not carry a shipping add-on for prescriptions.
- The service list covers online gp, prescriptions and pharmacy, which is wider than the online gp, prescriptions and weight loss offered by FeelGood ED.
Cons
- A $28 consultation fee sits outside the membership, so the first visit costs more than the $15 monthly fee alone.
- The consultation price ranks at 20 of 34, which is well behind the cheaper consultation pricing in the field.
- The service list covers US, so anyone outside the US has no cover from this membership.
UPGUYS
Pros
- A consultation costs CAD 0, with the site ranking UPGUYS 1 of 34 brands on that figure.
- Free delivery is listed as yes, so a medication order adds no shipping charge.
- Support runs on email, phone and chat, which puts phone and chat next to email.
Cons
- Availability is scheduled, so you wait for a booked slot rather than being seen on demand.
- A mobile app is listed as no, while 94.6% of the services on the site do offer one.
- Insurance accepted is listed as no, and 56.1% of the brands on the site also decline it.
Who each suits
Nurx
Who it suits
- People in the US already paying monthly for prescriptions who want the pharmacy and consultations in one app.
- Readers who want a broad service list under one membership rather than a narrow focus.
- Those who prefer a set monthly fee and can pay a separate consultation charge per visit.
Who should look elsewhere
- Anyone outside the US, since the service list is limited to US.
- Readers who want a wider clinical mix than online gp, prescriptions and pharmacy, which adds pharmacy and hair loss care alongside skin.
- People who want to skip a per visit fee, since the $28 consultation price applies on top of the plan.
UPGUYS
Who it suits
- Men in Canada who want a consultation at CAD 0 and discreet delivery to the door
- Anyone happy to book a scheduled appointment rather than ask for an immediate visit
- People who would rather talk to someone on phone or chat than write an email
Who should look elsewhere
- Anyone who needs round the clock or same day appointments, since availability is scheduled only
- Readers who want to claim costs through insurance, as insurance accepted is listed as no
- Shoppers who need a mobile app to order, message or track a repeat prescription
Country by country
| Country | Nurx | UPGUYS |
|---|---|---|
| Canada | No | Yes |
| United States | Yes | No |
Questions about each
Nurx
How much does Nurx cost each month?+
The Nurx membership is $15 a month. That is the ongoing monthly figure rather than a one off introductory rate, and delivery on the medication is included at no extra cost. A separate $28 consultation charge applies per visit on top of it.
Does the membership fee include the consultation?+
No, the consultation sits outside the plan. The monthly plan price is $15, and the consultation price is $28. Members who only refill an existing prescription tend to pay just the monthly figure, while anyone booking a new review pays both.
UPGUYS
How much does a consultation cost?+
A consultation costs CAD 0, and delivery is listed as free, so the entry point adds nothing to a first order. UPGUYS sits at 1 on the site's consultation price ranking across 34 brands, which puts entry cost at the front of that field.
What does the plan include?+
The service list covers online gp, prescriptions and pharmacy, so online GP visits, prescriptions, a pharmacy, sexual health and hair loss sit under one roof. Clinicians come from doctor, nurse practitioner and pharmacist, and free delivery means a prescription reaches you without a shipping charge on top.