ZAVA review
Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026
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Our verdict
ZAVA suits readers who want one account for online gp, prescriptions and pharmacy at a £0 consultation, with free delivery and same-day appointments. The weight loss plan at £49 a month is a mid-table cost, and the money back window is 0 days, so the breadth of services carries the value.
Key facts
- Best for
- One account for prescriptions, weight loss, hair loss and everyday health with a free consultation.
- Consultation price
- £0 (Source, checked September 30, 2026)
- Plan price per month
- £49 (Source, checked September 30, 2026)
- Fastest appointment
- Same day (Source, checked September 30, 2026)
- Free delivery
- Yes (Source, checked September 30, 2026)
- Money-back period
- 0 days (Source, checked September 30, 2026)
- Mobile app
- Yes (Source, checked September 30, 2026)
- Markets
- GB, DE, FR, IE, ES (Source, checked September 30, 2026)
- Legal entity
- Health Bridge Limited (Source, checked September 30, 2026)
- Headquarters
- United Kingdom (Source, checked September 30, 2026)
- Founded
- 2010 (Source, checked September 30, 2026)
- Support channels
- Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Services
- Online gp, Prescriptions, Pharmacy, Weight loss, Hair loss, Sexual health, Skin, Contraception, Menopause
- Clinicians
- Doctor
- Official website
- zavamed.com
Apps and profiles
Pros and cons
Pros
- Consultation is £0, which places ZAVA at 1 of 34 brands on that measure.
- Service breadth runs to online gp, prescriptions and pharmacy, wider than the online gp, prescriptions and weight loss at FeelGood ED.
- Free delivery on prescriptions, paired with same-day same day appointments.
- A mobile app and support on chat, phone and help centre, which includes phone.
- Operating since 2010 as Health Bridge Limited, covering GB, DE and FR.
Cons
- No money back window, the term is set at 0 days.
- Weight loss plan at £49 a month sits well down the ranking at 19 of 37.
- Consultations are with a doctor only, doctor lists no other clinician.
Who it suits
- Readers in the United Kingdom, DE and FR who want prescriptions, weight loss and hair loss care from one account.
- Readers who would rather start at a £0 consultation than commit to a paid plan upfront.
Who should look elsewhere
- Readers who want a money back window, since the term is 0 days.
- Readers who want the lowest plan fee, since £49 ranks 19 of 37.
- Readers wanting a specialist weight loss range, since DocMorris also lists online gp, prescriptions and pharmacy for hair loss and skin.
Where it sits among rivals
ZAVA ranks at 1 of 34 brands on consultation price, with a charge of £0. On the monthly plan price the picture shifts: ZAVA sits at 19 of 37, at £49. The entry point is the stronger of the two figures, and the weight loss plan is where the cost sits higher up the table.
What it does well
Free delivery applies, so prescriptions reach you at no added shipping cost. The money back window is 0 days, so there is no refund period to weigh. A mobile app handles booking and repeat requests, and appointments are booked with a doctor under doctor. Availability is same day, which suits readers who want a consultation and treatment decided in one sitting.
Pricing
The consultation is £0, which is the entry cost for every service in the range. The weight loss plan is charged at £49 a month, and that is the figure to compare against other programmes, since it sits at 19 of 37. Delivery on prescriptions is free, so the monthly plan price is the recurring cost to plan around.
How ZAVA compares
9.2 vs 9.0
9.2 vs 9.1
9.2 vs 9.5
9.2 vs 8.8
9.2 vs 8.9
9.2 vs 8.9Covers online gp, prescriptions and weight loss, a narrower list than the online gp, prescriptions and pharmacy at ZAVA.
9.2 vs 8.7- 9.2 vs 8.9
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.3
9.2 vs 8.9
9.2 vs 9.0
9.2 vs 9.6- 9.2 vs 9.3
9.2 vs 9.2
9.2 vs 9.2- 9.2 vs 9.2
9.2 vs 9.1- 9.2 vs 9.1
9.2 vs 9.1- 9.2 vs 9.1
9.2 vs 9.0- 9.2 vs 9.0
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 8.8
Where ZAVA is available
- Available
- France, Germany, Ireland, Spain, United Kingdom
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does a consultation cost, and is delivery included?+
Consultation is £0, and ZAVA sits at 1 of 34 brands on that figure. Delivery on prescriptions is free, and support runs on chat, phone and help centre. Weight loss plan fees are £49 per month.
Is there a money back guarantee?+
A 0 days money back window applies, so refunds are not part of the offer. Prescriptions and treatments are billed separately, and the weight loss plan is charged at £49 a month.
Who runs ZAVA and how long has it operated?+
ZAVA runs as Health Bridge Limited with a headquarters in the United Kingdom, and it has served customers since 2010. Consultations are booked with a doctor, listed under doctor.
Which countries does ZAVA cover?+
The service covers GB, DE and FR. Support runs on chat, phone and help centre, and there is a mobile app for booking and repeat requests.
What services are included?+
ZAVA handles online gp, prescriptions and pharmacy. That is a wider list than FeelGood ED, which covers online gp, prescriptions and weight loss, and wider than DocMorris at online gp, prescriptions and pharmacy.
How fast can I see a clinician?+
Appointments are offered with same day availability, booked through the mobile app or support on chat, phone and help centre. Consultations are with a doctor, per doctor.
How much is the weight loss plan?+
The weight loss plan is £49 a month, which ranks 19 of 37. The consultation that starts it is £0.
Is ZAVA only for weight loss?+
ZAVA is a general telehealth service rather than a specialist clinic, with weight loss, hair loss, skin, contraception and menopause care alongside £0 consultations. DocMorris covers online gp, prescriptions and pharmacy but not contraception or menopause.
Sources
- zavamed.com/uk checked September 30, 2026
Backs: Fastest appointment, Free delivery
“Doctor review: Our doctors typically review your request within hours to check if treatment is suitable”
- zavamed.com/uk/about-us.html checked September 30, 2026
Backs: Mobile app, Clinicians, Founded
“and video consultation app (in Germany only for now)”
- zavamed.com/uk/all-services.html checked September 30, 2026
Backs: Services
“Our treatments, services, and test kits: Weight loss, Erectile dysfunction, Contraceptive pill, Hair loss, Hormone replacement therapy (menopause symptoms), Acne, Eczema, Psoriasis, Chlamydia, STI...”
- zavamed.com/uk/faq.html checked September 30, 2026
Backs: Consultation price, Markets, Money-back period, Support channels
“you can message our doctors or Patient Care Team for free through your patient account ... Your treatment price includes a review by a UK registered doctor, your prescription and medication if...”
- zavamed.com/uk/terms.html checked September 30, 2026
Backs: Headquarters, Legal entity
“Our registered office and main trading address is 46 Essex Rd, London N1 8LN”
- zavamed.com/uk/weight-loss-treatment.html checked September 30, 2026
Backs: Plan price per month
“Weight loss injections and tablets, now for less - From £49.00 / one off; Orlos capsules from £49.00 (£12.25/week)”
Compiled from 6 source pages, checked September 30, 2026. We did not open an account.
ZAVA
One account for prescriptions, weight loss, hair loss and everyday health with a free consultation.