Hims review

Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Hims runs the longest service list of the brands compared here, spanning online GP appointments, prescriptions, weight loss, hair loss, sexual health, skin, therapy and menopause in the same account.

Key facts

Best for
A single telehealth account covering hair loss, weight loss, therapy, menopause and everyday GP care.
Free delivery
No (Source, checked September 30, 2026)
Mobile app
Yes (Source, checked September 30, 2026)
Markets
US, GB, CA, AU (Source, checked September 30, 2026)
Legal entity
Hims & Hers Health, Inc. (Source, checked September 30, 2026)
Support channels
Chat, Help-centre (Source, checked September 30, 2026)
Services
Online gp, Prescriptions, Weight loss, Hair loss, Sexual health, Skin, Therapy, Menopause
Official website
hims.com

Apps and profiles

Elsewhere
X

Pros and cons

Pros

  • Service breadth leads this group: online gp, prescriptions and weight loss runs wider than online gp, prescriptions and pharmacy at DocMorris and adds therapy and menopause on top of the usual GP, prescription and hair loss work.
  • A mobile app is available, matching the 94.6% of brands on the site that offer one, and keeping repeat orders alongside the consultation.
  • Prescription handling is a core strength: 90.9% of brands in the online doctors category offer prescriptions.
  • Therapy and menopause are the unusual additions. Only 100% of brands in the online therapy category offer therapy, and online gp, prescriptions and weight loss lists it in the same account.
  • Ordering works in the United States, GB and CA, so the account spans every market on the list rather than a single country.

Cons

  • Free delivery is not offered, so shipping is charged on top of the treatment price and needs weighing before a recurring order.
  • Support runs on chat and help centre only, with chat and a help centre, while 67.5% of brands on the site still run a phone line.
  • A service list alone does not settle a weight loss or hair loss comparison: online gp, prescriptions and weight loss and online gp, prescriptions and pharmacy cover the same core lines.

Ready to try Hims?

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Who it suits

  • Readers who want hair loss, weight loss, skin, sexual health and menopause handled together, since online gp, prescriptions and weight loss covers all of those lines.
  • Anyone based in the United States, GB and CA, where Hims takes orders.
  • Readers happy to work through chat, since chat and help centre puts chat and a help centre in front of the service.

Who should look elsewhere

  • Anyone who wants dispensing included, since online gp, prescriptions and pharmacy at DocMorris lists pharmacy and online gp, prescriptions and weight loss does not.
  • Readers who only need ED treatment, where online gp, prescriptions and weight loss at FeelGood ED or online gp, prescriptions and weight loss at FeelGood GLP-1 gives a tighter list for that goal.
  • Shoppers who expect free delivery, since free delivery is not part of the Hims offer.

What it does well

The mobile app is the practical strength. A mobile app is available, so repeat orders, questions and treatment updates sit on a phone rather than in a browser tab reopened each time. The trade-off sits in shipping: free delivery is not offered, so delivery is charged apart from the treatment itself, and that cost belongs in any monthly figure built around a recurring plan.

Who runs it

The service operates as Hims & Hers Health, Inc., the legal entity behind the site, which gives a named party for a prescription query or a delivery problem. Support runs through chat and help centre, meaning chat for quick questions and a help centre for written answers. No phone line sits in that set, so chat is the quickest route to a clinician.

How Hims compares

Where Hims is available

Available
Australia, Canada, United Kingdom, United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does Hims actually cover?+

The service list runs to online gp, prescriptions and weight loss, spanning online GP appointments, prescriptions, weight loss, hair loss, sexual health, skin, therapy and menopause in the same account. For comparison, online gp, prescriptions and pharmacy at DocMorris covers a similar spread but adds pharmacy, and FeelGood keeps to online gp, prescriptions and weight loss.

Which countries can I order from?+

Orders are accepted in the United States, GB and CA. The same service list applies across those markets, so a reader in any of them finds the same categories, from prescriptions to therapy. Confirm your own country is on the list before you set up a recurring subscription.

What does Hims cost?+

Monthly plan prices across the site run €17.53 to €218.36, and the median is €56.97. Consultation pricing is free at the median, sits at €63.14 at the upper quartile and reaches €131.54 at the top, so the figure that matters is the treatment you pick.

Is there an app to order from?+

Yes, a mobile app is available, and it is close to the norm across the site: 94.6% of brands offer an app. Repeat requests and support chat sit inside it, which suits readers who would rather not reopen a browser for every order.

How do I reach support?+

Support runs on chat and help centre, meaning chat and a help centre. That is narrower than the wider market, since 67.5% of brands on the site run a phone line and 91.1% use email, so anyone who prefers to talk will need another route.

Is delivery included?+

Free delivery is not offered, so shipping is charged on top of the treatment price. That runs against most of the field, because 79.1% of brands on the site do include it. Add the delivery charge into any monthly figure before you commit to a recurring order.

Who is behind Hims?+

The service runs under Hims & Hers Health, Inc., the legal entity behind the site. A named company matters for anyone raising a problem with a prescription or a delivery instead of dealing with a trading name, and it is the party on record for the service being used.

Can I get therapy on the same account?+

Therapy sits inside online gp, prescriptions and weight loss next to prescriptions and weight loss. How few rivals carry it is the point: in the online therapy category, 100% of brands offer therapy and 41.7% cover menopause, so Hims bundles both rather than splitting them into separate services.

Sources

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: Founded no longer 2017
  • September 30, 2026: Headquarters no longer US
  • September 30, 2026: axisScores offer no longer 8.6
  • September 30, 2026: axisScores trust no longer 8.5

Not confirmed yet: Plan price per month.

Hims

A single telehealth account covering hair loss, weight loss, therapy, menopause and everyday GP care.

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