Pet Drugs Online review

Free delivery is no, so a next day order carries a courier charge on top of the medicine price. Buyers running a monthly parasite treatment should add that shipping line to every repeat rather than assume it lands at nothing, and a larger basket can work out cheaper per item than a single small refill. The charge itself depends on the courier and the basket size, so it is worth confirming before ordering a long course.

The money back period is 0 days, so there is no refund window to rely on. If a medicine turns out to be the wrong choice for an animal, the route back runs through the vet practice that issued the prescription rather than through the seller. Buyers who want a cooling off period should read the returns terms on the specific product, particularly for anything already opened or partly dosed.

Orders go to GB only, and the company is based in the United Kingdom. The next day dispatch promise therefore applies inside that single market. Anyone ordering from outside it should not plan a routine refill around this site, because a cross border veterinary medicine shipment is a different proposition from the domestic one and the timing cannot be assumed.

Support runs through email, phone and help centre, so email, phone and a help centre are all listed. The phone line carries more weight than usual here, because the caller is usually the owner rather than the patient, and dosing questions for a pet are often easier to describe out loud than in writing. A help centre page covers the repeatable queries between calls.

Trading began in 2005 under the legal entity Pet Drugs Online. A long trading history is useful in this category because repeat dispensing relies on a record of what an animal has taken before, and a seller that has handled the same lines for a long time is likelier to have that history to hand when a vet asks.

Services are limited to pharmacy and prescriptions, which covers dispensing rather than consultations. There is no online GP, weight loss or sexual health service here, unlike FeelGood ED at online gp, prescriptions and weight loss or DocMorris at online gp, prescriptions and pharmacy. If the question is a human health one, this is the wrong door, and a clinic that talks to patients directly is the right one.

Repeats are the core of the model, since pharmacy and prescriptions centres on pharmacy dispensing and prescriptions. An order is smoother once your vet has issued the prescription, so keeping that paperwork handy saves a round trip. Ordering on a next day rhythm suits a long course, and repeat dispensing is the part of this setup that works well for an animal on ongoing medication.

The delivery charge is the line most likely to surprise a first order, because free delivery is no and a next day parcel is charged accordingly. Prescription-only veterinary medicines also mean any consultation with your own vet is billed separately by the practice, outside what this site charges. Budget for the product, the shipping and whatever the practice bills for the prescription itself.