VIVOLABS review
Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Plans come with free delivery and a 14 day money back window, and consultations run through doctor. VIVOLABS serves ES only, and its monthly price sits at €56.97 against a ranking median of €53.20, with €108 at the top of the range.
Key facts
- Best for
- Readers in ES who want a doctor, booked ahead, for hair loss.
- Fastest appointment
- Scheduled (Source, checked September 30, 2026)
- Free delivery
- Yes (Source, checked September 30, 2026)
- Money-back period
- 14 days (Source, checked September 30, 2026)
- Markets
- ES (Source, checked September 30, 2026)
- Legal entity
- Vivolabs S.L (Source, checked September 30, 2026)
- Headquarters
- Spain (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Services
- Sexual health, Hair loss, Menopause
- Clinicians
- Doctor
- Official website
- vivolabs.es
Apps and profiles
- Elsewhere
- facebook.com
Pros and cons
Pros
- Hair loss sits inside sexual health, hair loss and menopause alongside sexual health and menopause, so the same clinician can follow several concerns.
- A 14 day money back window is stated in the terms, so an opening block can be judged without a long lock in.
- Free delivery takes shipping off the order, which keeps the plan figure the whole cost at checkout.
- email, phone and help centre gives email, phone and a help centre, so there is more than a single route to a person.
- scheduled suits readers who would rather book a slot around their day than wait for a same day slot.
Cons
- doctor is the only clinician listed, so there is no pharmacist or therapist to check a treatment plan against.
- ES is the only market served, so anyone outside it has to look at a provider with a wider footprint.
- Appointments are scheduled, so a sudden question waits for the next booked slot.
- Hair loss shares sexual health, hair loss and menopause with sexual health and menopause rather than having a programme of its own.
Who it suits
- Readers in ES who want hair loss handled by doctor in a booked appointment.
- People who want a short exit route, given the 14 day money back window.
- Shoppers who read free delivery as part of the deal rather than an extra cost.
Who should look elsewhere
- Readers who need therapy or psychiatry, since sexual health, hair loss and menopause stops at hair loss, sexual health and menopause while MDLIVE lists online gp, prescriptions and weight loss.
- Anyone wanting dispensing inside the same account, because sexual health, hair loss and menopause does not include a pharmacy and DocMorris lists online gp, prescriptions and pharmacy.
- Readers who want weight loss or skin cover as well, since sexual health, hair loss and menopause has neither and Pague Menos lists online gp, pharmacy and prescriptions.
Core features
Delivery is free, so the shipping line does not get added to a plan and the checkout figure is the figure you pay. The exit terms are the other part of the picture: a 14 day money back window sits in the terms, which is short enough to start a plan, judge it against your own routine and still walk away if the fit is wrong. Neither point needs a membership or a minimum term to apply.
The company behind it
The operating company is Vivolabs S.L, registered in Spain, and the legal notice and terms are where the entity details sit. Support is the more practical part: email, phone and help centre means email, phone and a help centre, so a question about an order, a delivery or a subscription can go to a person rather than a form. A help centre also gives a written answer you can return to, which matters on a service where scheduled means the next conversation is a booked slot.
How VIVOLABS compares
Where VIVOLABS is available
- Available
- Spain
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How much is a month of the plan?+
Monthly plan pricing in this category sits at €56.97 in the middle, with €17.53 at the lower end and €218.36 at the top of the range. Hair loss plans in the ranking cluster around €53.20, which puts VIVOLABS in that middle band rather than at either extreme.
What happens at renewal?+
The terms are built around a 14 day money back window rather than a long commitment, so the opening stretch is the part with a stated exit. Continuing means another monthly charge in the €56.97 range, and email, phone and help centre covers the people who can confirm what a next block costs before you say yes.
What can I be treated for?+
The service list is sexual health, hair loss and menopause: hair loss, sexual health and menopause. Hair loss sits alongside the other areas rather than in a dedicated programme, so anyone wanting a hair loss clinic on its own will not find that here. doctor covers the consultations across all of them.
Can I be seen the same day?+
Access is scheduled, so appointments are booked ahead rather than given on demand. Across the hair loss ranking, 37.5% of providers open round the clock and 20.8% offer a same day slot, so a booked visit is the normal pattern here rather than the exception.
Who do I actually speak to?+
doctor is the only clinician listed, so the whole conversation stays with a doctor from first call to follow up. In the hair loss ranking, 55.6% also involve a pharmacist, so a reader who wants a dispensing review next to the consult has other providers to weigh.
Is it available where I live?+
ES is the only market listed, and the company is based in Spain, so this is a single country service with the same clinical team throughout. Readers elsewhere need a provider with a wider footprint. Inside the market, delivery is free, so the shipping line does not change what a plan costs.
How do I get help between appointments?+
email, phone and help centre covers email, phone and a help centre, which gives you more than a single route to a person plus searchable answers for the small questions. Consultations follow scheduled, so a clinical question waits for a booked slot while a delivery or account question does not.
Is delivery included in the price?+
Free delivery is stated, so shipping does not get added on top of a plan. ES is the only market served, so that free shipping covers orders placed inside it and nothing beyond. email, phone and help centre is where a delivery question goes, and the 14 day money back window covers a plan that is not right.
Sources
- vivolabs.es/aviso-legal checked September 30, 2026
Backs: Headquarters, Legal entity
“Denominacion social: Vivolabs S.L”
- vivolabs.es/contacto checked September 30, 2026
Backs: Support channels
“Contacto: info@vivolabs.es - Att. Cliente: 900 747 218”
- vivolabs.es/preguntas-frecuentes checked September 30, 2026
Backs: Fastest appointment, Clinicians, Free delivery
- vivolabs.es/terminos-condiciones checked September 30, 2026
Backs: Markets, Money-back period
- vivolabs.es/tienda checked September 30, 2026
Backs: Services
Compiled from 5 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Plan price per month.