PlushCare review
Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026
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Our verdict
PlushCare suits US adults who want a telehealth account covering everyday prescribing alongside therapy, menopause, skin and hair loss under the same roof. Consultations cost $129, the monthly plan runs $19.99, and urgent care runs 24 7 for anyone who cannot wait until a normal clinic day.
Key facts
- Best for
- US adults who want prescriptions, therapy and specialist care under a single telehealth account.
- Consultation price
- $129 (Source, checked September 30, 2026)
- Plan price per month
- $19.99 (Source, checked September 30, 2026)
- Insurance accepted
- Yes (Source, checked September 30, 2026)
- Fastest appointment
- 24 7 (Source, checked September 30, 2026)
- Money-back period
- 0 days (Source, checked September 30, 2026)
- Mobile app
- Yes (Source, checked September 30, 2026)
- Markets
- US (Source, checked September 30, 2026)
- Legal entity
- PlushCare, Inc. (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Services
- Online gp, Prescriptions, Weight loss, Hair loss, Sexual health, Skin, Therapy, Menopause, Contraception
- Clinicians
- Doctor, Therapist
- Official website
- plushcare.com
Apps and profiles
- Get the app
- Google Play
- Elsewhere
- WikidataXTrustpilot
Pros and cons
Pros
- A single account covers everyday care, with online gp, prescriptions and weight loss spanning weight loss, hair loss, sexual health, skin, therapy, menopause and contraception.
- Clinicians include doctor and therapist, so therapy sits in the same service as doctor appointments and repeat prescriptions.
- Urgent care runs 24 7, which suits anyone whose symptoms arrive late or at the weekend.
- Insurance is accepted, so part of the recurring cost can be offset where a policy applies.
- Support runs on email, phone and help centre, giving a phone line and email alongside a self help centre.
Cons
- Consultations at $129 rank 33 of 34 on price, so a single visit costs more than most listed services.
- The money back window is 0 days, so a plan that does not suit cannot be refunded.
- Service runs in the United States, which rules it out for anyone living outside the country.
- DocMorris lists online gp, prescriptions and pharmacy, including pharmacy dispensing, which is not part of online gp, prescriptions and weight loss.
Who it suits
- US adults who want a doctor and a therapist on the same account
- People who need a prescription renewed without an in person visit
- Anyone who needs advice outside working hours, since urgent care runs 24 7
Who should look elsewhere
- Anyone outside US, where PlushCare does not run.
- Readers who want pharmacy dispensing, since online gp, prescriptions and weight loss does not list it and DocMorris does.
- Anyone hoping to trial before paying, because the money back window is 0 days.
Core features
PlushCare pairs a mobile app with insurance accepted, so part of the plan cost can be offset where a policy applies. The refund window is 0 days, so there is no money back period to weigh against a first payment. That pairing suits members who pay through cover and manage repeat needs in the app. It suits members less who want to try a service and walk away, because the money back window leaves nothing to lean on.
How it compares on our data
On our data, PlushCare sits toward the front of the group on the monthly plan and nearer the back on the single consultation. Plan price month ranks 11 of 37 services compared, while consultation price ranks 33 of 34. Readers who expect to pay a modest recurring fee will find the plan side of the picture encouraging. Readers booking a single visit will find the consultation side the weaker part.
Prices
Two figures matter when weighing this service. The consultation price is $129, charged per visit, and the plan price month is $19.99 for the recurring subscription. Keep the entry cost and the ongoing cost apart, because here they point in different directions. Compared with the services ranked alongside it, the monthly plan reads as the accessible number, while $129 sits above the level most readers meet first.
The company behind it
The service is run by PlushCare, Inc., headquartered in the United States. Support is offered through email, phone and help centre, so a phone line and email sit alongside a self help centre. That suits members who would rather call than type, and members whose questions are simple enough for the help centre alone. For anyone comparing family telehealth brands, the legal entity and headquarters confirm which company actually holds the service.
How PlushCare compares
8.9 vs 9.0
8.9 vs 9.1
8.9 vs 9.5
8.9 vs 8.8
8.9 vs 8.9Centres on online gp, prescriptions and weight loss with a weight loss emphasis rather than the generalist range in online gp, prescriptions and weight loss.
8.9 vs 8.9Keeps to online gp, prescriptions and weight loss, a narrower focus than the online gp, prescriptions and weight loss offered here.
8.9 vs 8.7- 8.9 vs 8.9
8.9 vs 9.2
8.9 vs 9.2
8.9 vs 9.3
8.9 vs 8.9
8.9 vs 9.0
8.9 vs 9.6- 8.9 vs 9.3
8.9 vs 9.2
8.9 vs 9.2- 8.9 vs 9.2
8.9 vs 9.1- 8.9 vs 9.1
8.9 vs 9.1- 8.9 vs 9.1
8.9 vs 9.0- 8.9 vs 9.0
8.9 vs 9.0
8.9 vs 9.0
8.9 vs 8.8
Where PlushCare is available
- Available
- United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How much does a consultation cost with PlushCare?+
A consultation is priced at $129, paid per visit. Treat that as the entry cost rather than a recurring fee, and keep it separate from the monthly plan, which is listed at $19.99. Regular users pay the subscription on top of visits they book, so both numbers belong in the budget from the start.
What is the PlushCare monthly plan price?+
The plan price month is $19.99, and it is the recurring part of the cost rather than the per visit element. It sits apart from $129, so compare the plan against services that bundle visits differently. On our data the plan reads as the more accessible figure for regular use.
Which countries can use PlushCare?+
PlushCare serves US and the company is headquartered in the United States. Anyone living outside that market will not find a service they can book, so the market list is worth checking before paying the $19.99 plan. It also shapes which clinician types apply, since doctor and therapist practise under the rules of that market.
Does PlushCare cover therapy as well as doctor appointments?+
Yes. Clinical staff include doctor and therapist, and therapy appears within online gp, prescriptions and weight loss alongside online GP appointments, prescriptions, weight loss, hair loss, sexual health, skin, menopause and contraception. That keeps mental health in the same account as everyday prescribing, though therapy is a smaller field among the services we compare.
Can I use insurance with PlushCare?+
Insurance is accepted, which is a meaningful offset where a policy covers telehealth. Some members will recover part of the $19.99 plan or the $129 visit depending on their insurer terms. Checking the policy before booking avoids paying the full amount and claiming afterwards.
Is there a mobile app for PlushCare?+
Yes, a mobile app is available, and app access is close to standard among the services compared here. It suits members who book, follow up and request repeat prescriptions away from a computer. If something goes wrong, support runs on email, phone and help centre, so a phone or email route exists outside the app.
What happens if PlushCare is not right for me?+
The money back window is 0 days, so there is no refund period to fall back on after paying. Read the $19.99 plan as a commitment rather than a trial, and check online gp, prescriptions and weight loss against what you actually need before paying.
How quickly can I reach a clinician?+
Urgent care availability is 24 7, so a clinician can be reached outside normal working hours. That suits anyone whose symptoms start late or over a weekend and who would otherwise wait for a clinic to open. The route covers the general prescribing and therapy services listed in online gp, prescriptions and weight loss.
Does PlushCare handle weight loss and hair loss on the same plan?+
Yes, online gp, prescriptions and weight loss lists both weight loss and hair loss, along with online GP appointments, prescriptions, sexual health, skin, therapy, menopause and contraception. Members can move between those routes without setting up a second subscription, which keeps the $19.99 plan as the single recurring cost.
Sources
- plushcare.com checked September 30, 2026
Backs: Mobile app, Insurance accepted, Markets, Plan price per month, Services, Support channels
“Download on the App Store ... Get it on Google Play”
- plushcare.com/about checked September 30, 2026
Backs: Clinicians
“Our board-certified doctors and licensed therapists provide personalized care informed by your health history, goals, and everyday life.”
- plushcare.com/online-prescriptions checked September 30, 2026
Backs: Consultation price
“$129 - Visit price without insurance. Initial visits are $129.”
- plushcare.com/refund-policy checked September 30, 2026
Backs: Money-back period
“We offer a full refund for the appointment under the following circumstances: If we're unable to treat or assess you, we'll provide a full refund”
- plushcare.com/terms checked September 30, 2026
Backs: Headquarters, Legal entity
“PlushCare, Inc. Attn: Designated Agent 157 West 18th Street, 2nd Floor New York, NY 10011”
- plushcare.com/urgent-care-online checked September 30, 2026
Backs: Fastest appointment
“Urgent care appointments available online within 15 minutes day and night, every day”
Compiled from 6 source pages, checked September 30, 2026. We did not open an account.
PlushCare
US adults who want prescriptions, therapy and specialist care under a single telehealth account.