Updated September 30, 2026 · ThriveCue Editorial Team
myLAB Box vs Noom
myLAB Box vs Noom: the differences
| Compare | Noom ReviewVisitVisit | |
|---|---|---|
| Insurance accepted | No | YesHas it |
| Fastest appointment | Scheduled | 24 7 |
| Money-back period | 0 days | 7 to 14 daysHigher |
| Markets | US | US, DE, ES, FR, KRCovers more |
| Consultation price | $0 | Not confirmed |
| Plan price per month | Not confirmed | $99 |
| Free delivery | Yes | Not confirmed |
| Mobile app | Not confirmed | Yes |
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Key differences
- Insurance accepted: only Noom.
- Money-back period is higher at Noom: 7 to 14 days vs 0 days.
- Support channels: only Noom offers Community.
- Services: only myLAB Box offers Sexual health.
- Services: only Noom offers Weight loss, Menopause.
- Markets: only Noom offers DE, ES, FR.
Our verdict on each
myLAB Box
myLAB Box opens online doctor care at a consultation price of $0, with home test kits ordered and shipped in the same flow. It suits US adults who want repeat sexual health testing and a prescription from a doctor, and it holds an overall score of 9.1 here.
Noom
The Noom plan runs at $99 a month with a money back window of 7 days to 14 days. It suits readers who want coaching with a clinician attached in the same subscription, and who live in the United States, DE and ES, a list that leaves out the UK.
Score breakdown
| Area | myLAB Box | Noom |
|---|---|---|
| Cost | 9.5HigherConsultation price of $0 ranks 1 of 34 on price, and delivery is free on orders. | 8.6Plan price is $99 a month, and the money back window of 7 to 14 days caps what you risk if it does not suit. |
| Offer | 9.0Services cover online gp, prescriptions and sexual health with scheduled appointments and support on email, chat and phone. | 9.5HigherOne plan covers online gp, prescriptions and weight loss plus insurance acceptance, so coaching and clinical care sit in the same subscription. |
| Trust | 8.7Founded in 2014, run by myLAB Box, Inc and based in US, serving US. | Not confirmed |
Positions in our rankings
| Ranking | myLAB Box | Noom |
|---|---|---|
| Online doctors and telehealth | 10 of 82 | 11 of 82 |
Pick myLAB Box if, pick Noom if
Pick myLAB Box if cost matter most.
Pick Noom if offer, insurance accepted, money-back period, and markets matter most.
Availability and regulation
| Country | myLAB Box | Noom |
|---|---|---|
| Headquarters | United States | United States |
Available in 1 country for both.
Where these facts come from
myLAB Box
- mylabbox.com: 12 facts, checked September 30, 2026
Noom
- noom.com: 10 facts, checked September 30, 2026
Every fact side by side
| Fact | myLAB Box | Noom |
|---|---|---|
| Services | Online gp, Prescriptions, Sexual health | Online gp, Prescriptions, Weight loss, Menopause |
| Clinicians | Doctor | Not confirmed |
| Legal entity | myLAB Box, Inc | Noom, Inc. |
| Headquarters | United States | United States |
| Founded | 2014 | Not confirmed |
| Support channels | Email, Chat, Phone, Help centre | Chat, Phone, Email, Help centre, CommunityCovers more |
Where each stands against the rest
| Fact | myLAB Box | Noom | Median |
|---|---|---|---|
| Consultation price | $0below the median | Not confirmed | $5.00 |
| Plan price per month | Not confirmed | $99above the median | $49 |
| Money-back period | 0 daysbelow the median | 7 to 14 daysabove the median | 7 days |
Median across 39 listed brands.
Pros and cons
myLAB Box
Pros
- Consultation price of $0 ranks 1 of 34 on price, and free delivery keeps shipping off the kit order.
- Prescriptions sit in online gp, prescriptions and sexual health and each consult is with a doctor, so treatment can follow in the same visit rather than through the separate pharmacy service online gp, prescriptions and pharmacy offers.
- Support runs on email, chat and phone, so a delivery question and a clinical question can travel on different channels.
Cons
- Insurance is not accepted, so the $0 consult and the kit are settled directly rather than claimed back through cover.
- The money back period is 0 days, so a kit that does not suit you carries no refund window once it is ordered.
- Appointments are booked as scheduled, and same day slots sit with a minority of the online doctors listed at 26.9%, so it pays to plan the timing around the slot.
Noom
Pros
- Support spans chat, phone and email, putting a phone line next to chat, email, a help centre and a community.
- Availability is listed as 24 7, so a reader can ask a question at any hour.
- The whole programme runs in a mobile app, so the coaching and the consultations share one place.
Cons
- The UK is not among US, DE and ES, so British readers cannot buy the plan.
- Hair loss, skin and sexual health are not listed in online gp, prescriptions and weight loss, while DocMorris covers online gp, prescriptions and pharmacy.
- A monthly cost of $99 sits above the €33.79 most programs start from, so the coaching is the premium part.
Who each suits
myLAB Box
Who it suits
- US adults who want a doctor consultation without a clinic appointment and a test kit delivered at the same time.
- People who need repeat sexual health testing and are comfortable paying $0 for the consult, since insurance is not accepted.
- Readers who put the lowest entry cost ahead of service breadth, because online gp, prescriptions and sexual health stops short of weight loss, pharmacy and skin work.
Who should look elsewhere
- FeelGood GLP-1, for anyone whose goal is weight loss, since online gp, prescriptions and weight loss adds that track on top of the online GP and prescriptions.
- DocMorris, for people who want pharmacy, hair loss and skin cover alongside a consult, with online gp, prescriptions and pharmacy listed in full.
Noom
Who it suits
- Readers in the United States, DE and ES who want a clinician and a coach inside one subscription.
- People who prefer to phone support, given chat, phone and email.
- Members whose insurance can cover part of the plan, since insurance is accepted.
Who should look elsewhere
- Readers in the UK, because the UK is not among US, DE and ES.
- Readers after hair loss or skin as well as weight loss, since DocMorris lists online gp, prescriptions and pharmacy and Noom's online gp, prescriptions and weight loss does not.
- Readers who want sexual health alongside weight loss, since FeelGood GLP-1 covers online gp, prescriptions and weight loss while Noom's list does not.
Current offers
Noom
Current offer
First period offer
Microdose GLP-1Rx Program intro price: $79 to get started, then $179/mo
All-inclusive pricing: clinical care, medication and digital program; billed quarterly; no insurance required; clinical eligibility check
Source, checked September 30, 2026
First period offer
GLP-1Rx Program intro price: $129 to get started, then $249/mo
All-inclusive pricing: clinical care, medication and digital program; billed quarterly; no insurance required; clinical eligibility check
Source, checked September 30, 2026
First period offer
GLP-1Rx Plus Program intro price: $149 to get started, then $299/mo
All-inclusive pricing: clinical care, medication and digital program; billed quarterly; no insurance required; clinical eligibility check
Source, checked September 30, 2026
First period offer
Weight Loss Pill (Metformin) intro price: $69 to get started, then $99/mo
Oral weight loss pill plus Noom's program, medication included; billed quarterly; no insurance required
Source, checked September 30, 2026
Country by country
| Country | myLAB Box | Noom |
|---|---|---|
| United States | Yes | Yes |
Questions about each
myLAB Box
How much is a consultation at myLAB Box?+
The consultation is priced at $0, and that is the full consult cost before a kit is added. On the price comparison myLAB Box sits at 1 out of 34 brands tracked, so the entry point is the cheapest in the set. Delivery on the kit is free.
Can I pay for a consultation with insurance?+
Insurance is not accepted, so the $0 consultation and the price of a test kit are both settled directly rather than claimed through a plan. That matters most if you sit on a high deductible, and it is worth settling before you order a kit rather than after it arrives.
Noom
What does the Noom plan cost per month?+
The Noom plan costs $99 a month, and that is the figure to budget around rather than any introductory headline. No separate consultation price is listed, so the monthly plan is the single cost a reader meets before checkout. Anyone in the listed markets should confirm the local figure, since the plan runs in the United States, DE and ES.
Can I get my money back if Noom is not for me?+
Noom sets a money back window of 7 days to 14 days, so a request made inside that period can be refunded. That is the only exit stated, and it is short next to a subscription that renews monthly. Anyone planning to use the plan beyond the window should treat the first payment as committed rather than trial.