Naturehike review
Updated October 1, 2026 · ThriveCue Editorial Team · Facts checked October 1, 2026
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Our verdict
Naturehike suits campers and hikers who want a whole kit ordered from one brand, with tents listed from €25.99 and sales across Europe, Asia and the Pacific. The catch is the clock: a return has to be requested within 7 days of the order arriving, so buy with the gear list settled.
Key facts
- Best for
- Campers and hikers buying a whole kit from one brand.
- Price from
- €25.99 (Source, checked October 1, 2026)
- Return window
- 7 days (Source, checked October 1, 2026)
- Lifetime warranty
- No (Source, checked October 1, 2026)
- Repair service
- Yes (Source, checked October 1, 2026)
- Brand or store
- Brand (Source, checked October 1, 2026)
- Markets
- AU, AT, BE, BG, CA, HR, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IS, IE, IT, JP, LV, LT, LU, MT, NL, NZ, NO, PL, PT, RO, SK, SI, ES, SE, CH, TH, GB, US (Source, checked October 1, 2026)
- Legal entity
- HONGKONG NATUREHIKE INTERNATIONAL LIMITED (Source, checked October 1, 2026)
- Headquarters
- Hong Kong (Source, checked October 1, 2026)
- Founded
- 2010 (Source, checked October 1, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked October 1, 2026)
- Products
- Camping, Hiking, Outdoor clothing
- Official website
- naturehike.com
Apps and profiles
- Elsewhere
- X
Pros and cons
Pros
- Tents are listed from €25.99.
- The catalogue covers camping, hiking and outdoor clothing, so a whole kit can be ordered from one brand.
- A repair service is offered, with replacement parts covered on products.
- A return can be requested within 7 days of receipt.
- It has sold camp and hiking gear since 2010.
Cons
- There is no lifetime warranty, so cover runs through a repair service and replacement parts rather than a long promise.
- A return must be requested within 7 days of the order arriving, which is tight for gear bought well ahead of a trip.
- The replacement parts cover leaves out damage caused by misuse or human factors, so heavy wear on a well used tent may fall outside it.
- A repair claim runs through the company registered in Hong Kong, so check what it costs to send bulky gear back.
Who it suits
- Campers and hikers who want shelter, packs and clothing ordered from one brand in a single trip through the store.
- People who know which tent or pack they want and can commit inside the 7 day return window.
- Hikers who expect wear and want a repair service to fall back on when a pole or seam fails.
Who should look elsewhere
- Buyers who need a lifetime warranty; the cover here is a repair service and replacement parts.
- Shoppers who like to decide slowly, because a return has to be requested within 7 days of arrival.
- Anyone shopping mainly for fitness watches and training metrics, since the range is built around camp, hiking and clothing kit.
Core features
A return has to be requested within 7 days of the order arriving, and the refund policy sets that as the eligibility period for a claim. That is the first thing to know before a tent or pack leaves the house, because the window closes quickly and a late request cannot be reopened. Repairs are handled through a service the brand offers, and the policy adds cover for replacement parts on products, though damage caused by misuse or human factors sits outside it. There is no lifetime warranty here, so a broken pole or a failed seam depends on parts availability and the pace of the claim rather than a promise that lasts as long as you own the gear. For anyone buying for a trip where a failure would end the trip, that difference matters more than the price on the label.
The company behind it
Naturehike was founded in 2010 and sells as a brand of its own, so the product pages, the policies and the support desk all sit in one place. The company behind the store is registered in Hong Kong as HONGKONG NATUREHIKE INTERNATIONAL LIMITED, and that name appears on the contact and refund policies, which makes it the counterparty behind a return or a repair claim. Support runs on email, phone and help centre, so a question about a delivery, a missing parcel or a torn seam goes to the company that made the gear rather than through a marketplace desk. For readers weighing cover over the long term, the useful point is that the promise is made by the maker, and the legal name to look for on any claim is printed on the policies themselves. Support answers and warranty decisions therefore come from the same desk, which keeps the paper trail on a claim short.
How Naturehike compares
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Where Naturehike is available
- Available
- Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United Kingdom, United States
Countries from the brand (Source, checked October 1, 2026)
Frequently asked questions
How much does a Naturehike tent cost?+
Naturehike lists tents from €25.99, and each tent in the collection carries its own price. Larger shelters with more space sit above that figure, so a full camp setup costs more than one tent suggests. The figure shown is what the store lists rather than a temporary sale.
What is the return window on a Naturehike order?+
A return has to be requested within 7 days of the order arriving, which the refund policy sets as the eligibility period for a claim. That is short, so anyone still weighing two tents should settle before the parcel shows up rather than after a weekend of testing one in the garden.
What warranty comes with a Naturehike tent?+
There is no lifetime warranty on Naturehike products. The brand offers a repair service, and its refund policy adds cover for replacement parts, with damage caused by misuse or human factors left out. If a tent simply is not right for you, the route is a return request inside 7 days.
Can a damaged Naturehike tent be repaired?+
A repair service is offered, and the policy covers replacement parts on products, excluding damage caused by misuse or human factors. Claims are handled by the company registered in Hong Kong, so a failed pole or seam is dealt with through parts and service rather than a replacement. Parts availability and the cost of shipping a bulky item back are the practical limits.
Who is behind Naturehike?+
Naturehike was founded in 2010 and trades as a brand of its own. The company behind the store is registered in Hong Kong as HONGKONG NATUREHIKE INTERNATIONAL LIMITED, and that name appears on the contact and refund policies, so it is the counterparty behind a return or a repair claim.
Is Naturehike a brand or a shop selling other labels?+
It is a brand rather than a marketplace of other makers, so the product pages, the return policy and the support desk all come from one company. A question about a delivery or a repair therefore goes to the party that made the gear.
Sources
- naturehike.com checked October 1, 2026
Backs: Founded, Markets, Products, Brand or store
“Founded in 2010, Naturehike is a premiere destination for camping equipment”
- naturehike.com/collections/tents checked October 1, 2026
Backs: Price from
“Village™ 6.0 Instant Cabin Tent €25,99 - €289,99”
- naturehike.com/policies/contact-information checked October 1, 2026
Backs: Headquarters, Legal entity, Support channels
“HONGKONG NATUREHIKE INTERNATIONAL LIMITED, 300 Lockhart Road, FLAT/RM A, 20/F, ZJ 300, Wan Chai, HONGKONG”
- naturehike.com/policies/refund-policy checked October 1, 2026
Backs: Lifetime warranty, Repair service, Return window
“all products come with a 2-year free replacement parts warranty”
Compiled from 4 source pages, checked October 1, 2026. We did not open an account.