Noom review

Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026

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Our verdict

The Noom plan runs at $99 a month with a money back window of 7 days to 14 days. It suits readers who want coaching with a clinician attached in the same subscription, and who live in the United States, DE and ES, a list that leaves out the UK.

Key facts

Best for
Readers in its listed markets who want a coached weight loss plan with clinician access in one subscription.
Plan price per month
$99 (Source, checked September 30, 2026)
Insurance accepted
Yes (Source, checked September 30, 2026)
Fastest appointment
24 7 (Source, checked September 30, 2026)
Money-back period
7 to 14 days (Source, checked September 30, 2026)
Mobile app
Yes (Source, checked September 30, 2026)
Markets
US, DE, ES, FR, KR (Source, checked September 30, 2026)
Legal entity
Noom, Inc. (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Support channels
Chat, Phone, Email, Help-centre, Community (Source, checked September 30, 2026)
Services
Online gp, Prescriptions, Weight loss, Menopause
Official website
noom.com

Apps and profiles

Elsewhere
WikidataWikipediaLinkedInXfacebook.com

Pros and cons

Pros

  • Support spans chat, phone and email, putting a phone line next to chat, email, a help centre and a community.
  • Availability is listed as 24 7, so a reader can ask a question at any hour.
  • The whole programme runs in a mobile app, so the coaching and the consultations share one place.
  • Menopause care is part of online gp, prescriptions and weight loss, while online gp, prescriptions and weight loss does not list it.

Cons

  • The UK is not among US, DE and ES, so British readers cannot buy the plan.
  • Hair loss, skin and sexual health are not listed in online gp, prescriptions and weight loss, while DocMorris covers online gp, prescriptions and pharmacy.
  • A monthly cost of $99 sits above the €33.79 most programs start from, so the coaching is the premium part.

Ready to try Noom?

Scored 9.1 / 10 by ThriveCue.

Visit

Who it suits

  • Readers in the United States, DE and ES who want a clinician and a coach inside one subscription.
  • People who prefer to phone support, given chat, phone and email.
  • Members whose insurance can cover part of the plan, since insurance is accepted.

Who should look elsewhere

  • Readers in the UK, because the UK is not among US, DE and ES.
  • Readers after hair loss or skin as well as weight loss, since DocMorris lists online gp, prescriptions and pharmacy and Noom's online gp, prescriptions and weight loss does not.
  • Readers who want sexual health alongside weight loss, since FeelGood GLP-1 covers online gp, prescriptions and weight loss while Noom's list does not.

Core features

Noom takes insurance, so eligible members can recover part of the plan cost through their cover. The whole programme runs in a mobile app, which is where the coaching, the food logging and the clinician conversations sit. Buying the plan puts those within reach without a separate paper sign up for each strand. The exit terms are the part readers should read closely. Noom offers a money back window of 7 days to 14 days, so a subscription cancelled inside that period can be refunded. That is a short window against a plan that renews each month, which means the monthly charge is the real commitment rather than a trial. Anyone expecting a long cooling off period should weigh that before paying.

The company behind it

Behind the app sits Noom, Inc., a company headquartered in the United States. Readers signing up deal with a US operator, which matters for the legal entity named in the terms and for the currency on any invoice. Support is the widest part of that operation. Noom answers through chat, phone and email, so a phone call sits next to chat, email and a help centre, with a community behind them. Most slimming apps stop at in app chat, which makes the phone line the channel that stands out here. For anyone who prefers to talk a clinician through a problem rather than type it, that channel carries more weight than the app itself. The community is the extra layer for readers who do better with peers than with a reminder.

How Noom compares

Where Noom is available

Available
United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does the Noom plan cost per month?+

The Noom plan costs $99 a month, and that is the figure to budget around rather than any introductory headline. No separate consultation price is listed, so the monthly plan is the single cost a reader meets before checkout. Anyone in the listed markets should confirm the local figure, since the plan runs in the United States, DE and ES.

Can I get my money back if Noom is not for me?+

Noom sets a money back window of 7 days to 14 days, so a request made inside that period can be refunded. That is the only exit stated, and it is short next to a subscription that renews monthly. Anyone planning to use the plan beyond the window should treat the first payment as committed rather than trial.

Which countries can sign up to Noom?+

Noom lists US, DE and ES as its markets, and the UK is not among them. A reader in the UK therefore has no route to these terms, while readers in the listed markets can buy the plan. Anyone outside the list should check with the company before assuming the app, the pricing or the clinician cover applies where they live.

What does the Noom plan include?+

The plan covers online gp, prescriptions and weight loss, which puts online doctor consultations, prescriptions, weight loss and menopause care in a single subscription. That mix is wider than a plain coaching membership because clinical cover sits alongside the behavioural side. Hair loss, skin and sexual health are not part of the list, which narrows it for anyone with more than one goal.

Does Noom accept insurance?+

Insurance is accepted, which matters for anyone paying the $99 monthly plan out of pocket. Not every service in this category takes cover, so this settles part of the cost question before checkout. Acceptance applies to eligible policies, and readers should check their own terms for what the plan charge can be used against.

Is there a Noom app and can I reach support on it?+

Noom runs on a mobile app, so the coaching, the lessons and the clinician conversations share one place. Support is listed as 24 7 and reachable through chat, phone and email rather than chat alone. A reader who would rather talk than type has a phone channel, which many slimming apps leave out entirely.

How do I contact Noom support?+

Support runs through chat, phone and email, covering live chat, a phone line, email, a help centre and a community. That spread gives a reader more than one route to the same team, and the community supplies peer answers outside business hours. The phone line matters most for anyone who follows a spoken explanation better than a written one.

Who is behind Noom?+

The service is run by Noom, Inc., a company based in the United States. Readers on a subscription should know which legal entity they are contracting with, since it is the party named in the terms and on the invoice. The US base also sets expectations about where support sits and how quickly replies tend to arrive.

Sources

  • noom.com/en/GB/pricing checked September 30, 2026

    Backs: Markets, Plan price per month

    “Weight Loss Pill (Metformin) $69 To get started. $99/mo after first 4-week supply (billed quarterly)”

  • noom.com/med checked September 30, 2026

    Backs: Insurance accepted, Services

    “If you have insurance, we will work to help maximize your coverage for medication and clinician services.”

  • noom.com/support/contact-us/2025/10/contact-support checked September 30, 2026

    Backs: Fastest appointment, Support channels

    “Chat Support (Fastest) Available 24/7”

  • noom.com/support/faqs/programs/2025/10/noom-refund-policy checked September 30, 2026

    Backs: Money-back period

    “Noom Weight: Refunds may be available if requested within 14 days of your first charge. ... Telehealth for Branded Meds: Refunds may be available if requested within 7 days of your first charge”

  • noom.com/terms-and-conditions-of-use checked September 30, 2026

    Backs: Mobile app, Headquarters, Legal entity

    “If you subscribed via a third party (e.g., the Apple App Store or Google Play)”

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores cost was 8.5, now 8.6
  • September 30, 2026: score was 9.0, now 9.1

Noom

Readers in its listed markets who want a coached weight loss plan with clinician access in one subscription.

9.1/10Visit

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