MDLIVE review

Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026

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Our verdict

MDLIVE suits people in US and PR who want everyday medicine alongside therapy and psychiatry from the same provider, with 24 7 access and a mobile app for booking. Consultations run $0 to $89 per visit, and MDLIVE ranks 1 of 34 brands on consultation price.

Key facts

Best for
General medicine, therapy and psychiatry from the same provider for members in US and PR.
Consultation price
$0 to $89 (Source, checked September 30, 2026)
Insurance accepted
Yes (Source, checked September 30, 2026)
Fastest appointment
24 7 (Source, checked September 30, 2026)
Mobile app
Yes (Source, checked September 30, 2026)
Markets
US, PR (Source, checked September 30, 2026)
Legal entity
MDLIVE, INC. (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
2009 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Services
Online gp, Prescriptions, Weight loss, Hair loss, Sexual health, Skin, Therapy, Psychiatry, Contraception, Menopause
Clinicians
Doctor, Therapist, Psychiatrist
Official website
mdlive.com

Apps and profiles

Get the app
Google Play
Elsewhere
LinkedInfacebook.com

Pros and cons

Pros

  • Appointments are available 24 7, so members can be seen at night or at the weekend rather than waiting for office hours.
  • online gp, prescriptions and weight loss puts weight loss, hair loss, skin, contraception and menopause alongside prescriptions, keeping several needs with the same provider.
  • A mobile app handles booking and follow up, and the phone line in email, phone and help centre gives members a direct route for urgent questions.
  • Fee levels of $0 to $89 keep spend predictable, because cost tracks consultations used rather than a membership that renews.

Cons

  • online gp, prescriptions and weight loss carries no pharmacy service, so anyone who needs dispensing with a consultation is better served by DocMorris, whose list is online gp, prescriptions and pharmacy.
  • doctor, therapist and psychiatrist covers doctors, therapists and psychiatrists with no dietitian, so weight loss care stays medical rather than nutrition led.
  • Coverage is limited to US and PR, so anyone living outside the US and PR has to look at providers serving their own country.
  • Support runs on email, phone and help centre without live chat, so quick questions wait on a call or an email reply.
MDLIVE

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Scored 9.4 / 10 by ThriveCue.

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Who it suits

  • People in US and PR who want general medicine, therapy and psychiatry from the same provider.
  • Members whose insurance is accepted and who would rather pay per consultation at $0 to $89 than commit to a monthly plan.
  • Anyone who books outside office hours and wants 24 7 access with a mobile app.

Who should look elsewhere

  • DocMorris, for anyone who needs medication dispensed with the consultation, since online gp, prescriptions and pharmacy includes pharmacy and online gp, prescriptions and weight loss does not.
  • FeelGood GLP-1, for people focused on weight loss who have no need of therapy or psychiatry, as online gp, prescriptions and weight loss shows.
  • FeelGood ED, for members who prefer a short service list to a family telehealth setup covering online gp, prescriptions and weight loss.

Core features

Two features do most of the work here, and neither is a clinical one. Insurance is accepted, which matters because a member with telehealth cover is not left funding visits from their own pocket, and it puts MDLIVE in front of people whose benefit already covers remote appointments. A mobile app is offered, so booking, joining a consultation and reaching support happen in a single place rather than across a website and a phone line. The app also suits anyone who books outside office hours and would rather not queue on hold. Together the two make MDLIVE practical for repeat users, while the service list and the mix of clinicians decide whether it fits a specific health need.

The company behind it

The company behind the service is MDLIVE, INC., headquartered in the United States and founded in 2009. Those details point to a long established operator rather than a recent entrant, which is worth weighing for anyone planning repeat consultations. Member support runs on email, phone and help centre: email, a phone line and a help center. The phone line is the useful channel for anything time sensitive, since a help center article or an email thread cannot settle a prescription or booking question on the spot, while the help center handles repeated questions without a wait. Read together, the company and support facts describe an established business that stays reachable after signup.

How MDLIVE compares

Where MDLIVE is available

Available
Puerto Rico, United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does a consultation cost at MDLIVE?+

MDLIVE prices per consultation, with fees of $0 to $89 depending on the service and the clinician you see. Across the site, MDLIVE ranks 1 of 34 brands on consultation price, and the cost score is 9.5.

Is there a membership fee or a renewal price?+

MDLIVE charges per visit rather than through a monthly plan, so $0 to $89 is the figure that matters at entry and at every later appointment. For context, the monthly plan price across the site has a median of €56.97 and reaches €218.36 at the top.

Can I use MDLIVE with my insurance?+

Insurance is accepted, which is not the norm across the site: 56.1% of the brands listed do not take insurance. A member whose plan covers remote appointments can use a benefit rather than paying $0 to $89 per consultation out of pocket, though cover and reimbursement sit with the insurer.

What can I get treated for through MDLIVE?+

online gp, prescriptions and weight loss make up the service list, so care runs from everyday medical appointments through skin, contraception and menopause to therapy and psychiatry. Prescriptions sit in the same list, which matters for repeat needs. Compared with DocMorris, whose list is online gp, prescriptions and pharmacy, MDLIVE covers more clinical specialties but not dispensing.

Does MDLIVE cover therapy and psychiatry as well as general medicine?+

Therapy and psychiatry sit inside doctor, therapist and psychiatrist alongside doctors, so mental health care does not need a second provider. That is the clearest gap against the FeelGood options, whose services are limited to online gp, prescriptions and weight loss. The trade-off is a clinical rather than nutrition led mix, with no dietitian in the list.

Which countries can use MDLIVE, and how fast can I be seen?+

MDLIVE serves US and PR, and appointments are available 24 7, so nights and weekends are covered as well as working hours. Someone living outside those markets needs a provider that serves their country, since the market list does not stretch further.

How do I book and how do I get help?+

Booking and support share the same setup: a mobile app handles appointments, and support runs on email, phone and help centre. A phone line handles anything urgent, while the help center answers repeat questions without a wait. Chat is the channel MDLIVE does not run, so live questions take a call or an email.

Who runs MDLIVE and how long has it been going?+

MDLIVE is run by MDLIVE, INC., headquartered in the United States and founded in 2009. An operator with that history is a steadier choice for repeat care than a recent entrant, and support for members sits with email, phone and help centre.

Sources

  • mdlive.com checked September 30, 2026

    Backs: Mobile app, Fastest appointment, Clinicians, Consultation price, Insurance accepted, Markets

    “Our MDLIVE Mobile App is available for download in the iTunes Store and the Google Play Store.”

  • mdlive.com/about-us checked September 30, 2026

    Backs: Founded

    “Founded in 2009, MDLIVE is a leading provider of virtual health care services in the U.S.”

  • mdlive.com/contact-us checked September 30, 2026

    Backs: Headquarters, Support channels

    “MDLIVE Headquarters 900 Cottage Grove Rd, Bloomfield, CT 06002”

  • mdlive.com/terms-of-use checked September 30, 2026

    Backs: Legal entity

    “owned and controlled by MDLIVE, INC. ("MDLIVE")”

  • mdlive.com/what-we-treat checked September 30, 2026

    Backs: Services

    “Urgent Care: Birth Control ... Hair Loss; Primary Care Routine Care: Obesity ... STIs; Mental Health: Licensed therapists and board-certified psychiatrists; Dermatology: Alopecia (Hair loss), Acne,...”

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Plan price per month.

MDLIVE

MDLIVE

General medicine, therapy and psychiatry from the same provider for members in US and PR.

9.4/10See alternatives

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