Top online doctors and telehealth compared

About Top online doctors and telehealth compared

Telehealth brands look alike until the prices are pulled apart: what an opening consultation or joining a plan costs, and what the monthly plan runs at once you are inside it. Consultation fees across the brands we track run €0 to €113.13, while monthly plan prices run €0 to €218.36, so a free entry point is often not the cheapest service to keep. This ranking covers 55 online doctor and telehealth brands, from a pharmacy backed service in the US to a Brazilian network and a German marketplace. Each entry is judged on what a reader can check directly: who treats you, when you can be seen, what the plan includes, and what a renewal looks like. Where a service runs outside the US, the market it serves is named, so the price on offer is one you can actually use. The trade off that shapes the order is breadth against depth. A wide network covers weight loss, hair loss, sexual health, skin and menopause under a single account, and its plan price tends to sit higher. A narrow service concentrates on fewer treatment areas and often clears the opening consultation for free. Entry cost and renewal cost pull in opposite directions, and this ranking keeps them apart instead of blending them into a single number a reader cannot check.

How we picked

Every entry in this ranking is scored on cost, offer and trust, and the weights are published rather than implied. Cost carries 40%, the offer, meaning what a plan includes and who can treat you, carries 40%, and trust carries 20%. Cost and offer together decide most of the order, which is why a service that charges for an opening visit but includes a monthly plan can sit above one that does the reverse. The underlying figures come from each brand's own pages: pricing pages for plan and consultation fees, terms of use and general conditions for the legal entity, the market served and the money back window, refund policies for that window, app listings and store pages for the app and the service list, and cancellation pages for the support channels. Where pages disagree, the figure shown closest to the point of purchase is the one that appears in the entry. Listings marked as partners are placed before the scored order, so partner entries sit at the top regardless of score and the rest follow the weighted result. Every brand in this ranking keeps its own entry, and a gap in the record is left out rather than counted against it.

Our top picks

1. 1. FeelGood GLP-1

   FeelGood GLP-1 holds its place in this ranking on access and breadth rather than on price. The plan sits at $89 a month, above the middle of the category, with a money back window of 72 days to soften an early exit. doctor and nurse practitioner handle consultations at 24 7, delivery is free, and the services listed are online GP visits, prescriptions, weight loss and sexual health. Insurance is not accepted, and the market is US. The entry below reads very differently: DocMorris prices its plan at €0 and bills a consultation at €38.87, so it is the cheaper route for a single visit and the dearer one for a year of ongoing cover.

   • Plan price per month: $89
   • Insurance accepted: No
   • Fastest appointment: 24 7

   Pros

   • A mobile app, which 94.6% of the brands on site also offer, keeps intake and repeat prescriptions on a phone.
   • Free delivery, shared by 79.1% of the brands compared here, so the monthly figure carries no shipping charge.
   • 72 days to change your mind, well beyond the site median return window, 30 days.
   • Support runs on email, phone and help centre, and phone lines appear on 67.5% of the brands on site, so a direct call is a normal option.
   • A tighter service list than DocMorris, whose cover runs to online gp, prescriptions and pharmacy, keeps the plan aimed at weight loss and general prescribing.

   Cons

   • Insurance is not accepted, so the FeelGood GLP-1 plan at $89 a month is paid in full by the member.
   • The service runs in US only, so anyone based outside the US cannot use it.
   • Cover stops at online gp, prescriptions and weight loss, with no pharmacy, skin, hair loss or menopause care, where Pague Menos covers online gp, pharmacy and prescriptions.
   • The clinical team is doctor and nurse practitioner, so medication and diet questions go to the same prescribers rather than a dedicated pharmacist.

2. 2. FeelGood ED: best for top-pick

   FeelGood ED sits at the head of this ranking because access and cover each hold up while the plan price lands in the middle of the field rather than at either end. Consultations run 24 7 and are handled by doctor and nurse practitioner, so a doctor or a nurse practitioner takes the case. The FeelGood ED plan is priced at $89 a month, delivery is free, and the money back window is 72 days. The limit is payment: insurance is not accepted, so the full plan price comes out of your own pocket in US, where the service runs. The entry below shares that price and that clinician mix, which makes the pair a direct comparison rather than a graded one.

   • Plan price per month: $89
   • Insurance accepted: No
   • Fastest appointment: 24 7

   Pros

   • A money-back window of 72 days lowers the risk of joining a membership you do not want.
   • Consultations come from doctor and nurse practitioner, so weight loss and sexual health requests are not limited to general physicians.
   • Availability of 24 7 lets you ask for a consultation outside normal office hours.
   • Free delivery, a mobile app and online gp, prescriptions and weight loss under one recurring plan keep the everyday side simple.
   • Support on email, phone and help centre means a phone line and email rather than a form only.

   Cons

   • Insurance accepted is listed as no, so anyone in US pays for consultations and prescriptions without claiming anything back.
   • DocMorris covers a longer list, online gp, prescriptions and pharmacy, so a need that runs past weight loss and sexual health is better served there.
   • WeightWatchers adds a pharmacy service and menopause cover to the same medical and weight loss mix online gp, prescriptions and pharmacy, while this service list stops at online gp, prescriptions and weight loss.
   • At $89 a month the plan sits at position 25 of 37 on monthly plan price, so it is a mid-priced membership rather than a low-cost entry point.

3. 5. HealSend

   HealSend completes this ranking with the longest refund promise in it, 365 days, and online gp, prescriptions and weight loss behind a $129 to $299 plan with same day service and free delivery. Clinicians are doctor, support runs on email, chat and phone, and the market is US. Insurance accepted is a no, so the plan price is paid directly, and that price sits well above the €53.69 monthly median for the category. Set against Check My Body Health in the place above, HealSend is a treatment service on a paid plan, where Check My Body Health runs scheduled appointments at a £0 consultation.

   • Consultation price: $0
   • Plan price per month: $129 to $299
   • Insurance accepted: No

   Pros

   • The consultation price is $0, and HealSend ranks 1 of 34 brands on that measure.
   • Services cover online gp, prescriptions and weight loss, so doctor visits, prescriptions, weight loss and sexual health sit under one plan.
   • Appointments are same day, so a new symptom can be raised the day it appears.
   • Delivery is free and the money back window is 365 days, so a plan carries a long exit.
   • Support runs on email, chat and phone, with phone, chat, email and a community space.

   Cons

   • The monthly plan price of $129 to $299 a month sits above the FeelGood ED plan at $89, and that gap repeats at each renewal.
   • Insurance accepted is no, so nothing is claimed back through an existing policy.
   • Clinicians are doctor only, so there is no nurse practitioner or pharmacist for diet or medication review.
   • Markets are listed as US, so the service is built for a single market rather than a spread of countries.

4. 7. WeightWatchers

   WeightWatchers earns a place in this ranking by pairing a low monthly plan price with 24 7 access, and by building the service around weight loss and menopause rather than a general pharmacy. The plan price is $12 a month, insurance is accepted, and support runs on chat, email and community, with a community option that the entries above do not list. Clinicians are doctor and dietitian, so a dietitian handles part of the work as well as a doctor, and the company has traded since 1963. Pague Menos, the entry below, reaches a similar audience from a different direction: its plan price is BRL 0, it serves BR, and its service list adds hair loss, contraception and therapy.

   • Plan price per month: $12
   • Insurance accepted: Yes
   • Fastest appointment: 24 7

   Pros

   • The care team covers doctor and dietitian, so clinical input sits next to the diet side rather than behind it.
   • A mobile app comes with the membership, in line with 94.6% of the brands compared here.
   • Insurance is accepted, while 43.9% of the brands listed can say the same, which matters when a plan covers weight loss visits.
   • FeelGood GLP-1 and FeelGood ED keep their lists to online GP, prescriptions, weight loss and sexual health, where WeightWatchers adds pharmacy and menopause cover.

   Cons

   • The plan price of $12 a month ranks 8 of 37 brands on that measure, so cheaper memberships exist.
   • Support runs on chat, email and community only, with no phone line listed for members who prefer to talk.
   • The service covers US alone, so anyone outside the US gets nothing from it.

5. 8. Nurx

   Nurx belongs in this ranking because it pairs a stated monthly plan with a long money back window and a wide service list. The plan price is $15 a month, a consultation is billed at $28, and the money back window is 90 days, longer than for the entries above it. doctor, nurse practitioner and pharmacist handle consultations 24 7, delivery is free, insurance is accepted, and the services run from online GP visits and pharmacy through weight loss, hair loss, sexual health, skin, menopause and contraception in US. Support runs on email, chat and phone, among the wider sets here. Rugiet Health, the entry below, starts cheaper, with a consultation at $0 and same day appointments, though its money back window is 0 days.

   • Consultation price: $28
   • Plan price per month: $15
   • Insurance accepted: Yes

   Pros

   • Membership is a set $15 a month, which sits in the top stretch of the field on monthly plan price at 9 of 37.
   • Delivery is free, so the $15 monthly fee does not carry a shipping add-on for prescriptions.
   • The service list covers online gp, prescriptions and pharmacy, which is wider than the online gp, prescriptions and weight loss offered by FeelGood ED.
   • Clinicians include doctor, nurse practitioner and pharmacist and requests can be made 24 7.
   • There is a 90 day money back window alongside insurance being accepted.

   Cons

   • A $28 consultation fee sits outside the membership, so the first visit costs more than the $15 monthly fee alone.
   • The consultation price ranks at 20 of 34, which is well behind the cheaper consultation pricing in the field.
   • The service list covers US, so anyone outside the US has no cover from this membership.
   • Support runs on email, chat and phone, with no urgent line for prescription queries that need a same day answer.

6. CM9. Check My Body Health

   Check My Body Health is in this ranking on reach and cost: the consultation is £0, availability is scheduled, and the service runs in GB, US and AU, wider than any other member here. Clinicians are doctor and dietitian, the service list covers online gp, sexual health and menopause, and the company was founded in 2019. Support runs on email, chat and phone and the money back window is 14 days. The trade-off is timing, since scheduled slots suit planned appointments over urgent asks. Compared with HealSend last in the ranking, Check My Body Health reaches markets HealSend cannot, while HealSend sells a plan at $129 to $299.

   • Price from: £12.99
   • Price per serving: £0.070
   • Certifications: Gmp

   Pros

   • Per serving cost of £0.07 ranks 5 of 121 brands, a much better showing than the entry price.
   • Consultations priced at £0 cover online gp, sexual health and menopause with doctor and dietitian on the clinical side.
   • The range spans multivitamins, vitamins minerals and omega 3, against the single vitamins minerals line at ProSolution Plus and the single vitamins minerals line at TestRX.
   • Vegan, vegetarian and gluten-free options listed under vegan, vegetarian and gluten free, with manufacturing standards named under gmp.
   • Support runs on email, phone and chat, and there is a 14 day money back window.

   Cons

   • The £12.99 entry price ranks 33 of 157 brands, so shoppers comparing the first order alone will find cheaper options.
   • Clinical access is scheduled rather than on demand, so a same day question is harder to fit in.
   • DocMorris lists electrolytes on top of multivitamins, vitamins minerals and omega 3, a line missing from multivitamins, vitamins minerals and omega 3 here.
   • The clinical team is limited to doctor and dietitian, a narrower mix than the wider clinician spread many services carry.

What to look for

What an opening visit costs

Start with the entry cost, because it decides whether a first look is free or not. The middle consultation price in this category is €0, the upper quarter of the field reaches €55.10, and the top end sits at €113.13. Across every brand in the ranking, consultation fees run €0 to €113.13.

What a renewal costs

The monthly figure is where renewals land, so it deserves a line of its own. The middle plan price here is €56.95, the lower quartile sits at €17.53 and the upper quartile at €99.97. Monthly plan prices across the brands in this ranking run €0 to €218.36, and a free consultation can still sit high on this line.

Insurance and who really pays

Insurance decides whether the listed price is the price you pay. 43.2% of the brands in this category accept cover and 56.8% do not, so read the answer for your own brand before you weigh the fees.

Who you actually see

A doctor matters more than the name on the app. 86.3% of the brands in this category include a doctor, while nurse practitioners, pharmacists, dietitians, therapists and psychiatrists decide how deep the service goes. The narrower the clinician list, the more often a service stays inside one treatment area.

Hours and speed

Availability splits the field. 42% of the brands in this category offer round the clock consultations, and 28% offer same day appointments. A problem that cannot wait tends to push a reader toward the first group, while a repeat prescription suits either.

Support and delivery

Medication that arrives is the point of the whole thing, so delivery counts for as much as the consultation. 78.9% of brands in this category deliver at no charge. On support, 80% include phone, 45.5% offer chat, and 87.3% run a help centre.

Frequently asked questions

Top online doctors and telehealth compared by country

• Australia
• Canada
• France
• Germany
• Netherlands
• Spain
• United Kingdom
• United States

The data behind this ranking

All data and the CSV