Keeps review
Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Keeps suits people in the US who want hair loss treatment and a vitamins minerals daily supplement from one provider, with a $0 consultation, free delivery and a $10 monthly plan. The trade-off is a narrow supplement range and a single-country footprint rather than a broad shop.
Key facts
- Best for
- Hair loss treatment in the US with a daily supplement added to the same order.
- Money-back period
- 0 days (Source, checked September 30, 2026)
- Markets
- US (Source, checked September 30, 2026)
- Legal entity
- Thirty Madison, Inc. d/b/a Keeps (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Founded
- 2018 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Products
- Vitamins minerals
- Official website
- keeps.com
Telehealth
- Consultation price
- $0 (Source, checked September 30, 2026)
- Plan price per month
- $10 (Source, checked September 30, 2026)
- Insurance accepted
- No (Source, checked September 30, 2026)
- Fastest appointment
- 24 7 (Source, checked September 30, 2026)
- Free delivery
- Yes (Source, checked September 30, 2026)
- Money-back period
- 0 days (Source, checked September 30, 2026)
- Markets
- US (Source, checked September 30, 2026)
- Legal entity
- Thirty Madison, Inc. d/b/a Keeps (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Founded
- 2018 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Services
- Online gp, Prescriptions, Pharmacy, Hair loss, Sexual health
- Clinicians
- Doctor
Apps and profiles
- Elsewhere
- X
Pros and cons
Pros
- A $0 consultation means entry costs nothing, and the ongoing plan sits at $10 a month.
- Free delivery is included, so the $10 plan price is the whole monthly cost.
- Support runs on email, chat and phone, giving phone and live chat alongside written help.
- One account covers online gp, prescriptions and pharmacy, so a vitamins minerals supplement can share a delivery with the $10 treatment plan.
Cons
- Keeps does not accept insurance, so the $10 monthly plan is paid out of pocket.
- The money-back period is 0 days, so stopping a plan early carries no refund cushion.
- The supplement range is vitamins minerals alone, against multivitamins, vitamins minerals and omega 3 at Life Extension.
- Service runs in US only, from a US base, so the plans do not reach other markets.
Who it suits
- People in the US who want a doctor consult and a hair loss plan delivered, without a clinic visit.
- Buyers who want treatment and a vitamins minerals daily supplement arriving from the same operator.
- Readers who want phone and chat help, with support on email, chat and phone.
Who should look elsewhere
- Supplement shoppers heading to DocMorris, whose multivitamins, vitamins minerals and omega 3 shelf runs well past the vitamins minerals Keeps lists.
- Life Extension readers who want multivitamins, vitamins minerals and omega 3 options rather than a $10 treatment plan.
- Anyone outside the US, where Keeps stays a US service and its $10 plan and free delivery do not extend.
Who runs it
Keeps trades as the brand of Thirty Madison, Inc. d/b/a Keeps, a company based in the US that has been operating since 2018. One operator sits behind the whole service, from the first consultation through to the delivery, rather than a marketplace passing an order between sellers. Support is the part that stands out for access: email, chat and phone are all offered, which is wider than a single email address and means a phone call or a live chat is there when a question cannot wait. The US base also sets the boundary of who can order, and readers outside that market would need a provider that ships to their country.
How Keeps compares
Where Keeps is available
- Available
- United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does Keeps cost to start and to keep going?+
Entry is a $0 consultation, so the first step costs nothing. From there the ongoing cost is the monthly plan at $10, and delivery on the treatment is free, so the plan price is the number to budget for rather than a shipping add-on added later.
Is there a money-back period on a Keeps plan?+
The listed money-back period is 0 days, which leaves no window for changing your mind. Anyone weighing a $10 monthly plan against an alternative should treat the subscription as a commitment from the first order rather than a trial.
Who would I speak to on a Keeps consultation?+
Consultations are handled by doctor, so the conversation is with a doctor rather than a sales agent. The service is listed as available 24 7, which suits people who would rather ask a question outside normal working hours than wait for an email reply.
Can I pay for a Keeps plan with insurance?+
Insurance is not accepted, so the $10 monthly plan comes straight out of your own pocket. There is no insurer contribution to set against it, and the free consultation does not change the payment position on the recurring plan itself.
Which countries does Keeps serve?+
Keeps operates in the United States and the operator is based in the US, which makes it a single-market service. If you sit outside that market, the $10 monthly plan and the free delivery on the treatment do not apply to you, and you would need a provider that ships to your country.
What is included in a Keeps subscription?+
The plan covers online gp, prescriptions and pharmacy under one account, so the doctor consultation, the prescription and the pharmacy side sit in the same place. A vitamins minerals daily supplement can be added to the same order, which is the pairing that sets Keeps apart from a plain supplement seller.
How do I get help from Keeps?+
Support runs on email, chat and phone, so a question can go to a person on the phone, through live chat, by email or via the help centre. That mix matters most on a $10 monthly plan, where a delivery or prescription question often needs a faster answer than email alone.
Is Keeps only a hair loss brand?+
The catalogue is narrow on the supplement side, with vitamins minerals listed as the product type, while the service side is broader at online gp, prescriptions and pharmacy. Readers who want a wide supplement shelf should look at Life Extension, which lists multivitamins, vitamins minerals and omega 3.
Sources
- keeps.com checked September 30, 2026
Backs: Services
“Hair Loss ... Explore our clinically-proven prescription and over-the-counter options; Sexual Health ... A doctor-prescribed ED treatment”
- keeps.com/about-us checked September 30, 2026
Backs: Founded
“Keeps was founded in 2018 by two longtime friends - Steve Gutentag and Demetri Karagas”
- keeps.com/our-products checked September 30, 2026
Backs: Fastest appointment
“Unlimited provider access-24/7”
- keeps.com/our-products/chew-plus-5-in-1-dutasteride-and-m... checked September 30, 2026
Backs: Clinicians, Consultation price, Free delivery
“reviewed and approved by a licensed clinician before shipping”
- keeps.com/our-products/finasteride checked September 30, 2026
Backs: Insurance accepted, Plan price per month
“While our treatments are not covered under insurance, our products are available at a fraction of the cost of traditional pharmacies and retailers.”
- patient.thirtymadison.com/dashboard/legals/terms-and-cond... checked September 30, 2026
Backs: Headquarters, Legal entity, Markets
“Thirty Madison Copyright Agent Losey PLLC 1420 Edgewater Drive Orlando, FL 32804”
- keeps.com/faq/what-is-the-keeps-refund-and-return-policy checked September 30, 2026
Backs: Money-back period, Support channels
“All purchases of Keeps treatments are final because treatments dispensed for you cannot be used for another patient. Our pharmacy prohibits the return of prescription medications, and all other...”
- keeps.com/our-products/daily-hair-defense-supplement checked September 30, 2026
Backs: Products
“Daily Hair Defense Supplement ... Boost hair health with clinically-proven saw palmetto, plus a doctor-formulated mix of vitamins and minerals with full-body benefits. Paired with Vitamins A, B6,...”
Compiled from 8 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price from.