Teladoc review
Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Teladoc suits people in US and CA who want general care, therapy and psychiatry under a single telehealth service, and it accepts insurance. The price to weigh is the consultation fee of $89, and the clinician mix behind that fee is doctor, nurse practitioner and therapist.
Key facts
- Best for
- A single telehealth app for general care, therapy, psychiatry and weight loss in US and CA.
- Consultation price
- $89 (Source, checked September 30, 2026)
- Insurance accepted
- Yes (Source, checked September 30, 2026)
- Fastest appointment
- 24 7 (Source, checked September 30, 2026)
- Free delivery
- No (Source, checked September 30, 2026)
- Mobile app
- Yes (Source, checked September 30, 2026)
- Markets
- US, CA (Source, checked September 30, 2026)
- Legal entity
- Teladoc Health, Inc. (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Services
- Online gp, Prescriptions, Weight loss, Sexual health, Skin, Therapy, Psychiatry
- Clinicians
- Doctor, Nurse practitioner, Therapist, Psychiatrist, Dietitian
- Official website
- teladochealth.com
Apps and profiles
- Get the app
- Google Play
- Elsewhere
- TrustpilotLinkedInXyoutube.com
Pros and cons
Pros
- A single service covers online gp, prescriptions and weight loss, so therapy and psychiatry sit beside everyday consultations rather than a separate provider.
- Clinicians come from doctor, nurse practitioner and therapist, which puts a dietitian and a psychiatrist in the same service as general medicine.
- Availability is listed as 24 7 and there is a mobile app, so care does not depend on a clinic being open.
- Compare online gp, prescriptions and weight loss with DocMorris, which covers online gp, prescriptions and pharmacy: Teladoc brings therapy and psychiatry, DocMorris brings pharmacy and hair loss.
- Insurance is accepted, while 43.9% of the services compared take it too.
Cons
- The consultation fee of $89 sits high in the field, ranking 31 of 34 on that measure.
- Free delivery is not included, so anything shipped to you is charged on top of the care, and 79.1% of the services compared bundle it.
- Coverage is limited to US and CA, so anyone outside those markets has no access at all.
- Therapy and psychiatry are the rarest services in this field, at 19.4% and 12.9% of the services compared.
Who it suits
- People in US and CA who want general care, therapy and psychiatry from a single service.
- Anyone who needs a clinician outside clinic hours, since availability is listed as 24 7.
- People who already hold insurance and prefer handling every appointment in a mobile app.
Who should look elsewhere
- Anyone who needs pharmacy fulfilment or hair loss support, where DocMorris covers online gp, prescriptions and pharmacy.
- People who only want general, weight loss or sexual health consultations, since FeelGood ED covers online gp, prescriptions and weight loss.
- Buyers after a narrower weight loss offer, since FeelGood GLP-1 covers online gp, prescriptions and weight loss and stops short of therapy.
Core features
Insurance is accepted, which matters in a category where plenty of services bill the patient directly. A mobile app runs booking and follow up in a single place, so an appointment does not depend on ringing a clinic. Free delivery is not part of the package, so anything shipped to you is charged on top of the care itself. Read together, those points describe a service built for people who already hold cover and would rather deal with a single app than several providers.
The company behind it
Teladoc Health, Inc. is the legal entity behind the brand, and it sits in the United States. Support runs on email, phone and help centre: phone for a question about a consultation that cannot wait, email when you want the answer in writing, and a help centre for the follow up that comes later around appointments and prescriptions. A named legal entity and reachable support routes are the practical things to have in hand if a query goes beyond a routine appointment.
How Teladoc compares
8.6 vs 9.0
8.6 vs 9.1
8.6 vs 9.5
8.6 vs 8.8
8.6 vs 8.9FeelGood GLP-1 covers online gp, prescriptions and weight loss, so it suits readers whose only aim is weight loss rather than the broader mix at Teladoc.
8.6 vs 8.9FeelGood ED covers online gp, prescriptions and weight loss, a shorter list than online gp, prescriptions and weight loss, and it carries no therapy or psychiatry.
8.6 vs 8.7- 8.6 vs 8.9
8.6 vs 9.2
8.6 vs 9.2
8.6 vs 9.3
8.6 vs 8.9
8.6 vs 9.0
8.6 vs 9.6- 8.6 vs 9.3
8.6 vs 9.2
8.6 vs 9.2- 8.6 vs 9.2
8.6 vs 9.1- 8.6 vs 9.1
8.6 vs 9.1- 8.6 vs 9.1
8.6 vs 9.0- 8.6 vs 9.0
8.6 vs 9.0
8.6 vs 9.0
8.6 vs 8.8
Where Teladoc is available
- Available
- Canada, United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How much does a consultation cost?+
A consultation costs $89. That is a fee for an appointment rather than a monthly plan price, and it places Teladoc at position 31 of 34 among the services compared on consultation price. If the opening appointment is what you are weighing, that ranking is the figure to read before anything else.
What does one consultation actually cover?+
A consultation is a single appointment with a clinician drawn from doctor, nurse practitioner and therapist. The same account covers online gp, prescriptions and weight loss, so general care, therapy and psychiatry run through a single service rather than several providers. The fee for that appointment is $89, and the breadth of that list is why Teladoc also appears in weight loss and therapy comparisons.
When can I be seen?+
Availability is listed as 24 7, so consultations run around the clock. A mobile app handles booking and follow up, and doctor, nurse practitioner and therapist means a dietitian and a psychiatrist sit alongside general medicine, which matters at night or at the weekend when a usual clinic is shut.
Which countries does it cover?+
Teladoc runs in US and CA, with the company registered in the United States. Anyone outside those markets is looking at a service that does not operate where they live, so the country check comes before price. Inside them, the clinician mix and the service list stay the same.
Does it accept insurance?+
Insurance is accepted, which is the point that separates Teladoc from many of the services it is compared with. Across the wider set, 43.9% of services take insurance, so if you already hold cover you may not need to cover the full $89 yourself.
Is there an app?+
There is a mobile app, and it is the main route into the service: booking and consultations run through it. Support also runs on email, phone and help centre, so a member who cannot get into the app still has phone, email and a help centre behind them.
Is delivery included?+
Free delivery is not included, so anything sent to you is charged on top of the $89 consultation fee. That matters for anyone on repeat medication who expects shipping to be bundled. In the wider set, 79.1% of services include free delivery, so Teladoc sits in the minority here.
Does it cover weight loss?+
Weight loss sits inside online gp, prescriptions and weight loss, and doctor, nurse practitioner and therapist means a dietitian works alongside doctors, therapists and psychiatrists. That makes Teladoc a general telehealth service with a weight loss arm rather than a dedicated program, so anyone comparing programs should check what a weight loss plan includes before assuming the cover carries over.
Sources
- teladochealth.com checked September 30, 2026
Backs: Fastest appointment, Headquarters, Insurance accepted, Legal entity
“Talk to a medical provider anytime, day or night.”
- teladochealth.com/start/faq checked September 30, 2026
Backs: Mobile app, Clinicians, Consultation price, Free delivery, Markets, Services, Support channels
“download the Teladoc Health mobile app”
Compiled from 2 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: axisScores cost was 8.3, now 8.2
- September 30, 2026: axisScores offer was 8.9, now 9.0
Not confirmed yet: Plan price per month.
Teladoc
A single telehealth app for general care, therapy, psychiatry and weight loss in US and CA.