Pague Menos review

Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Pague Menos is the practical pick for people in Brazil who want telehealth, prescriptions and pharmacy delivery handled through a mobile app, with an overall ThriveCue score of 9.5. Service breadth, 24 7 access and free delivery make it a strong all rounder for everyday health needs.

Key facts

Best for
A free monthly plan in Brazil, with telehealth, pharmacy delivery and night access through a mobile app.
Plan price per month
R$0 (Source, checked September 30, 2026)
Insurance accepted
Yes (Source, checked September 30, 2026)
Fastest appointment
24 7 (Source, checked September 30, 2026)
Free delivery
Yes (Source, checked September 30, 2026)
Mobile app
Yes (Source, checked September 30, 2026)
Markets
BR (Source, checked September 30, 2026)
Legal entity
Empreendimentos Pague Menos S.A (Source, checked September 30, 2026)
Headquarters
Brazil (Source, checked September 30, 2026)
Support channels
Email, Help-centre (Source, checked September 30, 2026)
Services
Online gp, Pharmacy, Prescriptions, Therapy, Weight loss, Hair loss, Sexual health, Skin, Contraception, Menopause
Clinicians
Doctor, Nurse practitioner, Pharmacist, Therapist, Dietitian
Official website
paguemenos.com.br

Supplements

Markets
BR (Source, checked September 30, 2026)
Legal entity
Empreendimentos Pague Menos S.A (Source, checked September 30, 2026)
Headquarters
Brazil (Source, checked September 30, 2026)
Support channels
Email, Help-centre (Source, checked September 30, 2026)
Products
Multivitamins, Vitamins minerals, Omega 3, Collagen, Sleep stress, Electrolytes
Diets
Vegan

Pros and cons

Pros

  • The plan price month is BRL 0, so the plan is free to hold while consultations, prescriptions and products are paid for separately.
  • Service breadth is the widest here: online gp, pharmacy and prescriptions runs well past online gp, prescriptions and weight loss and online gp, prescriptions and pharmacy.
  • Access is 24 7, so a consultation does not have to wait for office hours.
  • Free delivery is included alongside pharmacy care, so medication does not pick up a delivery charge.
  • A mobile app is available, putting consultations, prescriptions and repeat requests in the same place.

Cons

  • Support runs on email and help centre only, with no live chat or phone line listed.
  • The service runs in a single market, BR, so members outside Brazil cannot use it.
  • Mental health cover is thin: online gp, pharmacy and prescriptions includes therapy but not psychiatry, and doctor, nurse practitioner and pharmacist lists a therapist without a psychiatrist.
  • Nutrition choice is narrow: vegan is the only diet listed, so members on any other plan have nothing to choose from.
Pague Menos

Ready to try Pague Menos?

Scored 9.5 / 10 by ThriveCue.

Who it suits

  • People in Brazil who want general appointments, prescriptions and pharmacy delivery through a single app instead of separate providers.
  • Readers on a tight budget, since the plan price month is BRL 0 and the whole service sits in Brazil.
  • Anyone who wants therapy added to general care, since online gp, pharmacy and prescriptions includes it while the compared alternative online gp, prescriptions and pharmacy does not.

Who should look elsewhere

  • Readers whose needs stop at medication: DocMorris covers online gp, prescriptions and pharmacy without therapy, contraception or menopause, so it suits people who do not need the extras Pague Menos carries.
  • People who want live chat or a phone line, since support runs on email and help centre only.
  • Anyone outside Brazil, since BR covers a single market.

What it does well

Pague Menos comes with the practical extras that decide whether a telehealth account is usable day to day. Insurance is accepted, so members who already pay for a health plan can send consultations and repeat prescriptions through existing cover instead of adding a second bill. Free delivery is included, which means medication sent after a consultation does not add a delivery charge on top of the product order. A mobile app is available, so appointments, prescriptions and repeat requests sit in the same place rather than in a desktop browser. None of this is flash, and that is the point: the cost of a covered consultation and a delivered order stays predictable.

Who runs it

Pague Menos is run by Empreendimentos Pague Menos S.A, with its base in Brazil, so the business is built for Brazilian members and its accounts are held in local currency. Support runs on email and help centre. Email carries the written questions that come up every week, such as prescription queries, order changes and account questions, while a help centre holds the answers people look up most often. The trade-off is that anything urgent waits for a written reply rather than a voice on the phone, which matters if you are chasing a delay on a repeat prescription. For a service this broad, the written channel keeps running costs contained.

How Pague Menos compares

Where Pague Menos is available

Available
Brazil

Countries from its affiliate programme (Source)

Frequently asked questions

What does Pague Menos cost at entry and at renewal?+

The plan price month is BRL 0, so the plan itself is free to hold, and no second monthly figure is attached to it for a later renewal. Paid consultations, prescriptions and product orders sit on top of that. The catalogue covers multivitamins, vitamins minerals and omega 3, and free delivery comes with the service.

Can I use my health insurance with Pague Menos?+

Yes. Insurance is accepted, so members who already hold a plan can route consultations and prescriptions through existing cover. That sits alongside doctor, nurse practitioner and pharmacist on the clinical side and BRL 0 on the plan side, so the cover you bring can be used without taking on a paid membership.

What can I actually get through the service?+

online gp, pharmacy and prescriptions is the working list: online GP appointments, prescriptions, pharmacy fulfilment, therapy, weight loss, hair loss, sexual health, skin, contraception and menopause. That is broader than online gp, prescriptions and weight loss and online gp, prescriptions and pharmacy, which stop short of therapy, contraception and menopause.

Is a doctor's appointment available outside office hours?+

Access is 24 7, so consultations run through the night as well as the day, which suits shift workers and anyone with a daytime job. doctor, nurse practitioner and pharmacist cover the clinical side, so a prescription can follow a consultation without waiting for a separate appointment.

How do I get medication delivered, and what can I add to an order?+

Free delivery is included, so medication sent after a prescription arrives without a delivery charge. The plan price month is BRL 0, and multivitamins, vitamins minerals and omega 3 are the ranges you can add to an order, from multivitamins and vitamin and mineral formulas to collagen, sleep and stress ranges and electrolytes.

Which country does Pague Menos serve?+

The service runs in Brazil, and BR is where the business is based, so the setup, from prescriptions to delivery, is built for Brazilian members. Anyone living elsewhere should read BR as the limit of the service rather than a starting point.

Can I talk to someone on the phone or live chat?+

Support runs on email and help centre, so email and a help centre are the routes. That keeps running costs contained and helps hold the plan price month at BRL 0, but a question that needs a voice goes unanswered until someone replies in writing. Worth knowing before you need it.

Does Pague Menos cover therapy and nutrition support?+

Yes to both, with a caveat on breadth. online gp, pharmacy and prescriptions includes therapy and weight loss, doctor, nurse practitioner and pharmacist includes a therapist and a dietitian, and vegan is listed for nutrition. No psychiatrist appears on the clinical list, so mental health care stays at talking therapy.

Is there an app, and can I use it at night?+

A mobile app is available, and most of the service runs through it: consultations, prescriptions and repeat requests. online gp, pharmacy and prescriptions covers the clinical range behind it, and 24 7 access means the app is the route you need at night as well as during the day.

Sources

  • apps.apple.com/br/app/farmacias-pague-menos/id1172438313 checked September 30, 2026

    Backs: Fastest appointment, Clinicians, Free delivery, Insurance accepted, Markets, Plan price per month, Services, Support channels

    “Clinic Farma: Telemedicina e teleconsulta: Medico (Pronto atendimento), Medico (especialidades), Psicologo, Nutricionista, Enfermeiro, Fisioterapeuta, Fonoaudiologo, Farmaceutico”

  • paguemenos.com.br checked September 30, 2026

    Backs: Mobile app, Diets, Products

    “Baixe nosso app e tenha ofertas especiais.”

  • paguemenos.com.br/politica-de-privacidade checked September 30, 2026

    Backs: Headquarters, Legal entity

Compiled from 3 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: Price from no longer 15 BRL
  • September 30, 2026: axisScores cost now 10.0
  • September 30, 2026: axisScores offer now 9.1
  • September 30, 2026: score now 9.5
Pague Menos

Pague Menos

A free monthly plan in Brazil, with telehealth, pharmacy delivery and night access through a mobile app.

9.5/10See alternatives