Manual review

Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Manual suits anyone in the UK who wants free consultations plus a structured monthly plan in a single account. Its consultation price of £0 puts it near the top of our online doctor comparison, and the monthly plan at £99 covers online gp, prescriptions and pharmacy.

Key facts

Best for
A single UK account covering consultations, prescriptions and daily supplements.
Consultation price
£0 (Source, checked September 30, 2026)
Plan price per month
£99 (Source, checked September 30, 2026)
Fastest appointment
Next day (Source, checked September 30, 2026)
Free delivery
Yes (Source, checked September 30, 2026)
Money-back period
180 days (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
Menwell Limited (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
2018 (Source, checked September 30, 2026)
Support channels
Email, Phone, Chat, Help-centre (Source, checked September 30, 2026)
Services
Online gp, Prescriptions, Pharmacy, Weight loss, Hair loss, Sexual health, Skin
Clinicians
Doctor, Pharmacist
Official website
manual.co

Supplements

Money-back period
180 days (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
Menwell Limited (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
2018 (Source, checked September 30, 2026)
Support channels
Email, Phone, Chat, Help-centre (Source, checked September 30, 2026)
Products
Multivitamins, Vitamins minerals, Omega 3, Sleep stress

Apps and profiles

Elsewhere
X

Pros and cons

Pros

  • Consultations cost £0, and the service ranks 1 of 34 on that row.
  • Free delivery is included, so nothing extra is added to shipping.
  • Services cover online gp, prescriptions and pharmacy under a single provider, wider than the online gp, prescriptions and weight loss at FeelGood ED.
  • A 180 day money back window sits behind the plan.
  • Support runs on email, phone and chat, so help is not limited to a single route.

Cons

  • The monthly plan of £99 ranks 30 of 37 on price, so it sits high among monthly plans.
  • The service lists GB, so anyone outside that market gets no coverage.
  • Availability is next day rather than same day, which is slow for urgent asks.
  • Clinicians are limited to doctor and pharmacist, with no therapist or psychiatrist listed.
Manual

Ready to try Manual?

Scored 9.0 / 10 by ThriveCue.

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Who it suits

  • People in GB who want a subscription covering consultations and daily supplements
  • Readers who put a £0 consultation above a same day appointment
  • Shoppers who value free delivery and a 180 day money back window on a treatment plan

Who should look elsewhere

  • Anyone needing same day access, since availability is next day
  • Readers who want therapy or psychiatry, as clinicians cover doctor and pharmacist only
  • Shoppers outside GB, where the service does not run

Core features

The core offer is a membership that puts consultations and a treatment plan on a single bill. Free delivery is included on orders, so the shipping line does not add to the monthly cost. A money back window of 180 days gives room to decide whether the plan works before paying for the full term. That combination is broader than a consultation-only service, and it costs nothing extra at the point of booking. The service list covers online gp, prescriptions and pharmacy, which runs wider than the online gp, prescriptions and weight loss listed for FeelGood ED and FeelGood GLP-1. Hair loss, sexual health and skin sit alongside weight loss and prescriptions, so a member can use the same account across several needs rather than opening separate ones. Delivery and the money back window are the extras that push this above a bare consultation price comparison.

How it compares on our data

On consultation price this brand sits at 1 among 34 brands, which is where a free consultation places it. On monthly plan price the rank is 30 of 37, so the monthly figure is high rather than low among plans we track. Put together, the entry point is the stronger of the two figures and the recurring cost is the weaker. Readers who pay only for appointments get the benefit of the top consultation price. Readers who stay on the plan feel the monthly figure more, and should weigh it against a service such as DocMorris, whose consultation price is €38.87 and whose plan sits outside the same range.

Prices

There is more than one figure to keep apart. At entry, the consultation price is £0, which means a booked appointment carries no consultation charge. At renewal, the monthly plan price is £99, billed for the ongoing membership that covers prescriptions, the treatment plan and daily supplements. Because the consultation is £0 while the plan is £99, the plan is what drives the yearly outlay. Anyone who uses the service for a single visit and leaves pays almost nothing. Anyone who keeps the membership active for a full year pays the monthly figure repeatedly, so the renewal price deserves more attention than the entry price for long term members. Both figures are quoted in the same currency, with no separate delivery charge added because free delivery is included.

The company behind it

The service is operated by Menwell Limited, registered and based in the United Kingdom. It was founded in 2018, so it is an established operator rather than a recent launch. The headquarters and legal entity both sit in the United Kingdom, which matters for anyone who wants a counterparty in their own market. Support runs on email, phone and chat. That spread covers written and spoken routes plus a self service help centre, so a member is not pushed toward a single channel. Combined with free delivery and the 180 day money back window, the company setup gives a clear named operator, a home market and more than one way to get help.

How Manual compares

Where Manual is available

Available
United Kingdom

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does a consultation cost at Manual?+

A consultation is £0, so booking an appointment carries no consultation charge. The money you pay after that comes from the membership side, where the monthly plan is £99. Entry is cheap, renewal is the part that builds up.

Is there a monthly plan and what does it cost?+

The monthly plan is £99, and it covers the ongoing side of the service, including prescriptions and the treatment plan. On our data it ranks 30 among 37 brands on that row, so treat it as a higher priced monthly option.

Where does Manual operate?+

The service runs in the United Kingdom, and the company is based in the United Kingdom under Menwell Limited. Anyone outside that market is not covered, and the consultation price of £0 applies within it rather than worldwide.

How quickly can I get an appointment?+

Availability is next day, so the service is built around the next working day rather than an immediate appointment. If you need to be seen the same day, a service with same day slots may suit you better, since next day rules that out here.

What does the plan include and what does it exclude?+

The plan spans online gp, prescriptions and pharmacy, covering online GP access, prescriptions, pharmacy, weight loss, hair loss, sexual health and skin. Clinicians are doctor and pharmacist, so therapy and psychiatry are not part of the offer. Supplements sit alongside, with product types covering multivitamins, vitamins minerals and omega 3.

Do orders come with free delivery?+

Free delivery is included, so shipping does not add a separate charge on top of the monthly plan of £99. That removes an extra that usually pushes a treatment subscription above its headline price.

What happens if the plan is not right for me?+

There is a money back window of 180 days behind the plan, so a member can step away and claim a refund within that period. It is a longer window than most in this category, which softens the £99 commitment.

How do I contact support?+

Support runs on email, phone and chat, covering email, phone, chat and a help centre. You are not limited to a single route, so a quick question can go through chat while a prescription issue can wait on email.

Sources

  • find-and-update.company-information.service.gov.uk/compan... checked September 30, 2026

    Backs: Founded

    “Incorporated on 23 July 2018”

  • help.manual.co/hc/en-us checked September 30, 2026

    Backs: Consultation price, Markets, Support channels

    “Free consultations: If you prefer, you can call 020 4538 8411 and press Option 3 for expert advice on your treatment plan.”

  • trt.manual.co/how-it-works checked September 30, 2026

    Backs: Plan price per month, Products, Services

    “Start your treatment from £99 per month ... Oral treatment £99; Injectable treatment £99 - £169; Topical treatment £129 - £159 ... Our monthly subscription includes medication, follow-up reviews with...”

  • manual.co checked September 30, 2026

    Backs: Free delivery

    “Free next-day delivery”

  • manual.co/pages/guarantee checked September 30, 2026

    Backs: Money-back period

    “Consistently engage with your treatment service for 180 days ... Submit a refund request ... between 180 and 210 days after your first shipment was delivered”

  • manual.co/pages/terms checked September 30, 2026

    Backs: Fastest appointment, Clinicians, Headquarters, Legal entity

    “Once you have submitted a questionnaire our clinicians aim to respond to you within 24 hours.”

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores trust was 8.3, now 8.2
  • September 30, 2026: score was 9.1, now 9.0
Manual

Manual

A single UK account covering consultations, prescriptions and daily supplements.

9.0/10See alternatives

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