Fay review

Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Fay suits people in the US who want nutrition-led weight loss and can use their insurance, with consultations handled by a dietitian. The trade-off is entry cost: consultations are priced at $150, and on that measure Fay ranks 34 of 34 brands compared.

Key facts

Best for
US-based weight loss with a dietitian, paid through insurance.
Consultation price
$150 (Source, checked September 30, 2026)
Insurance accepted
Yes (Source, checked September 30, 2026)
Mobile app
Yes (Source, checked September 30, 2026)
Markets
US (Source, checked September 30, 2026)
Legal entity
Fay Health, Inc. (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Support channels
Phone (Source, checked September 30, 2026)
Services
Weight loss, Menopause
Clinicians
Dietitian
Official website
faynutrition.com

Apps and profiles

Get the app
Google Play

Pros and cons

Pros

  • Insurance is accepted, and only 44% of the weight-loss programmes compared take insurance at all.
  • There is a mobile app, matching 96% of the programmes in the same ranking.
  • Care sits with dietitian, so nutrition work stays inside one specialist discipline.
  • Weight loss and menopause sit under the same provider, with services covering weight loss and menopause.

Cons

  • The entry price is a consultation fee of $150, and Fay ranks 34 of 34 brands on that measure, so it is the first cost to weigh.
  • The clinical team is dietitian only, with no doctor in the mix, and that is narrower than FeelGood GLP-1, whose services list reads online gp, prescriptions and weight loss.
  • Support runs on phone only, while email is the most common channel in the ranking at 86.8%.
  • Coverage is US only, so anyone outside the country has no route into the service.
Fay

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Scored 8.4 / 10 by ThriveCue.

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Who it suits

  • People in the US whose weight goal is nutrition rather than medication, and who are happy to work with dietitian.
  • Members whose insurance reimburses nutrition visits, since insurance is accepted and 56% of compared programmes do not take it.
  • People who want weight loss and menopause care from one provider, given the services list at weight loss and menopause.

Who should look elsewhere

  • People who want prescribing or an online doctor rather than a dietitian: FeelGood GLP-1 covers online gp, prescriptions and weight loss.
  • Readers outside the US, since Fay serves US only.
  • Anyone wanting pharmacy, hair loss or skin under the same account, where DocMorris covers online gp, prescriptions and pharmacy.

What it does well

Two practical things stand out, and both concern access rather than the clinical offer. Fay has a mobile app, which matches the category norm, since 96% of the weight-loss programmes in the ranking have one. Insurance is accepted, and that is the rarer of the two: 44% of compared programmes accept insurance, against 56% that do not. For anyone whose plan reimburses nutrition visits, Fay is a more workable fit than most of the field, and the app keeps the relationship going between appointments rather than ending at the clinic door.

Who runs it

Fay is operated by Fay Health, Inc., headquartered in the United States. The support offering is a single channel, phone, so reaching the company means picking up the phone rather than emailing or opening a chat window. That sits against the pattern in the wider category, where email leads at 86.8% and phone follows at 81.6%. A phone-first setup can suit people who prefer to talk things through, but it narrows the choices for anyone who wants a written record or an answer in their own time.

How Fay compares

Where Fay is available

Available
United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does a first appointment with Fay cost?+

Fay lists a consultation price of $150. That is the figure people weigh before booking, and among the brands compared on this measure Fay ranks 34 of 34. For scale, monthly weight-loss plans elsewhere on the site have a median of €56.97.

Does Fay accept insurance?+

Insurance is accepted, and that puts Fay on the smaller side of this market: 44% of weight-loss programmes in the ranking accept insurance, while 56% do not. If your plan reimburses nutrition visits, Fay is worth checking first.

Who would I see at a Fay appointment?+

The clinical team is made up of dietitian. That is a narrower setup than the online doctor and prescription services listed by FeelGood ED, online gp, prescriptions and weight loss, so Fay suits people whose weight goal is nutritional rather than medication based.

What does Fay treat?+

The service list covers weight loss and menopause. Weight loss is the focus, with menopause care available through the same dietitian-led model. That range is narrower than DocMorris, whose services list spans online gp, prescriptions and pharmacy.

Is there an app, and can I get help by phone?+

There is a mobile app, and support runs on phone. An app is close to standard here, since 96% of the weight-loss programmes compared have one, so the app is access rather than an edge. Phone-only support is the narrower part.

Can I use Fay if I am outside the US?+

Fay serves a single market, US, and is based in the United States. For readers elsewhere, the service does not extend, and a broader online provider such as DocMorris or FeelGood GLP-1 is the place to check first.

How does Fay compare with prescription-led weight loss services?+

Fay works with dietitian and covers weight loss and menopause, without the prescribing service that FeelGood GLP-1 and FeelGood ED both list. On monthly cost, the median weight-loss plan on the site is €56.97, while Fay's published figure is the consultation price of $150.

How does Fay score overall?+

Fay scores 8.4 overall on the site's scale, with the offer part at 8.9 and the cost part at 8. The stronger offer figure tracks the dietitian-led service and insurance acceptance, while the softer cost figure tracks the consultation price of $150.

Sources

  • faynutrition.com checked September 30, 2026

    Backs: Mobile app, Clinicians, Services, Support channels

    “Download iOS App ... Download Android App”

  • faynutrition.com/billing checked September 30, 2026

    Backs: Consultation price, Insurance accepted

    “Without insurance, a session with a dietitian can cost $150.”

  • faynutrition.com/find-nutritionist/states checked September 30, 2026

    Backs: Markets

    “Find the Best Nutritionists and Dietitians near you covered by insurance”

  • faynutrition.com/terms checked September 30, 2026

    Backs: Headquarters, Legal entity

    “Address: 446 Broadway Floor 3 New York, New York 10013”

Compiled from 4 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: score was 8.5, now 8.4

Not confirmed yet: Plan price per month.

Fay

Fay

US-based weight loss with a dietitian, paid through insurance.

8.4/10See alternatives

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