Doctor On Demand review
Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Doctor On Demand suits households in US who want general and mental health under one roof, with a visit at $99 and care available 24 7. It fits less well if you want a dedicated weight loss programme, in market dispensing, or prices quoted outside the US.
Key facts
- Best for
- Households in US who want doctors, therapy and psychiatry in one account at $99 a visit.
- Consultation price
- $99 (Source, checked September 30, 2026)
- Insurance accepted
- Yes (Source, checked September 30, 2026)
- Fastest appointment
- 24 7 (Source, checked September 30, 2026)
- Mobile app
- Yes (Source, checked September 30, 2026)
- Markets
- US (Source, checked September 30, 2026)
- Legal entity
- Included Health, Inc. (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Founded
- 2013 (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre, Chat (Source, checked September 30, 2026)
- Services
- Online gp, Prescriptions, Therapy, Psychiatry, Skin, Sexual health
- Clinicians
- Doctor, Nurse practitioner, Therapist, Psychiatrist
- Official website
- doctorondemand.com
Apps and profiles
- Get the app
- Google Play
- Elsewhere
- LinkedInyoutube.com
Pros and cons
Pros
- A visit costs $99 and insurance is accepted, so many members pay nothing at the point of care.
- online gp, prescriptions and therapy cover general health and mental health in one account, so a follow-up question rarely needs a second provider.
- Care is available 24 7, which suits nights, weekends and anyone who cannot wait for a clinic appointment.
- doctor, nurse practitioner and therapist means a therapist or psychiatrist sits alongside ordinary doctor visits in the same service.
- A mobile app covers booking and repeat prescription requests, with support also on email, phone and help centre.
Cons
- Prices sit in US dollars and the service runs in the United States, so anyone budgeting in euros or caring for a parent abroad pays in a foreign currency.
- doctor, nurse practitioner and therapist has no pharmacist, unlike DocMorris, so dispensing-heavy treatment plans mean another provider.
- doctor, nurse practitioner and therapist lists therapists and psychiatrists, yet therapy and psychiatry are thin categories across the platform, so waits can outlast a short course of treatment.
- Support runs on email, phone and help centre only, with no community space listed.
Who it suits
- Households in US who want general care, therapy and psychiatry from the same account, given online gp, prescriptions and therapy.
- People who need help outside office hours, since care is available 24 7.
- Members with insurance, since insurance is accepted and a visit costs $99.
Who should look elsewhere
- People who want a dedicated weight loss programme, since the services listed are online gp, prescriptions and therapy rather than a weight loss track, and the FeelGood weight loss service covers that instead.
- Members outside US, or anyone budgeting in euros, because prices are in dollars and the service runs in the United States.
- Anyone who wants dispensing in the same place as the consult, since doctor, nurse practitioner and therapist lists no pharmacist, unlike DocMorris.
What it does well
Doctor On Demand runs an everyday medical list rather than a niche one. The services listed are online gp, prescriptions and therapy, which puts general practice, therapy, psychiatry, skin and sexual health under one account instead of sending you to a separate provider for each. Care is available 24 7, so nights, weekends and public holidays are covered, and that matters most if you cannot take time off work or cannot get a same day clinic slot. Prescriptions are part of the same service, so a repeat request does not mean starting again with a different provider. A mobile app handles booking and refills, which is the practical difference between a service you keep using and one you drop. Insurance is accepted and a visit costs $99, so for members with cover the entry price is lower than the headline figure suggests. Skin and sexual health requests sit here too, so a routine question about either does not need a specialist clinic outside the service.
Who runs it
The service is operated by Included Health, Inc., founded 2013 and based in the United States. A company of that age has usually settled how it handles prescribing checks, identity verification and follow-up care, which are the points where newer telehealth services tend to be vague. It runs in the United States, so pricing, prescribing rules and appointment times all follow one health system rather than being adapted to several. That single market focus is also the limitation: members living elsewhere are not covered, and any cost you see is quoted in dollars. Support runs on email, phone and help centre, so a member who cannot get through the app still has a phone line, a help centre, live chat and email, which is wider than most services in this category manage with chat alone.
How Doctor On Demand compares
8.8 vs 9.0
8.8 vs 9.1
8.8 vs 9.5
8.8 vs 8.8
8.8 vs 8.9Its services are online gp, prescriptions and weight loss with weight loss at the centre, while the listed services here are online gp, prescriptions and therapy and stop short of a dedicated weight loss programme.
8.8 vs 8.9Its services are online gp, prescriptions and weight loss, so it competes on general practice, prescriptions, weight loss and sexual health without the therapy and psychiatry cover that doctor, nurse practitioner and therapist adds here.
8.8 vs 8.7- 8.8 vs 8.9
8.8 vs 9.2
8.8 vs 9.2
8.8 vs 9.3
8.8 vs 8.9
8.8 vs 9.0
8.8 vs 9.6- 8.8 vs 9.3
8.8 vs 9.2
8.8 vs 9.2- 8.8 vs 9.2
8.8 vs 9.1- 8.8 vs 9.1
8.8 vs 9.1- 8.8 vs 9.1
8.8 vs 9.0- 8.8 vs 9.0
8.8 vs 9.0
8.8 vs 9.0
8.8 vs 8.8
Where Doctor On Demand is available
- Available
- United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How much does a visit cost on Doctor On Demand?+
A visit costs $99. That covers a consultation with a member of doctor, nurse practitioner and therapist, and repeat prescriptions can be handled through the same account. Insurance is accepted, so many members pay nothing at the point of care.
What does the service cover?+
The listed services are online gp, prescriptions and therapy. Primary care, therapy, psychiatry, skin and sexual health all sit in the same account, so you rarely need a second provider for a follow-up question. Prescriptions are handled in the same place as the consultation.
How soon can I be seen?+
Care is available 24 7, which suits nights, weekends and anyone who cannot wait for a clinic appointment. Because the service runs in the United States, appointment times follow that country's working day rather than your own.
Do I need insurance to use Doctor On Demand?+
No. Insurance is accepted and a visit costs $99 if you pay yourself. Plenty of people use the service without cover for short term problems and only claim costs when they want ongoing treatment.
Is there an app for booking and refills?+
Yes, there is a mobile app, and it covers booking and repeat prescription requests alongside the consultation itself. Apps are standard in this category, so pick the one you can book most quickly rather than on the app alone.
Who can I speak to on a consultation?+
The clinical team covers doctor, nurse practitioner and therapist, so general health and mental health sit with the same platform. There is no pharmacist listed, which is the main gap if you want dispensing and medication advice in one place.
Who runs Doctor On Demand and where are they based?+
It is run by Included Health, Inc., founded 2013 and based in the United States. The terms list the company behind the brand, which is useful when you want to know who holds your health record and where it is handled.
How do I reach support if something goes wrong?+
Support runs on email, phone and help centre, so you can call, email, chat or use the help centre. Anything about your care is usually faster through a consultation itself, because the clinician can see your notes and history in front of them.
Does it cover weight loss medication?+
The listed services are online gp, prescriptions and therapy, and a dedicated weight loss programme is not among them. The FeelGood weight loss service is built around that track, and DocMorris pairs consultations with its own pharmacy, which suits anyone who wants medication delivered with the consult.
Sources
- doctorondemand.com checked September 30, 2026
Backs: Fastest appointment, Clinicians, Insurance accepted, Services
“Our virtual urgent care providers are here 24/7/365 for support.”
- doctorondemand.com/about-us checked September 30, 2026
Backs: Founded
“Founded in 2013, our mission is to improve the world's health through compassionate care and innovation.”
- doctorondemand.com/about-us/cost-insurance checked September 30, 2026
Backs: Consultation price
“If you do not have insurance, you can see a licensed medical doctor or nurse practitioner starting at $99 for a 15 min urgent care consultation.”
- doctorondemand.com/get-the-app checked September 30, 2026
Backs: Mobile app
“Download the top-rated telehealth app & be ready to see a doctor, therapist or psychiatrist, anywhere. Available for iPhone & Android.”
- doctorondemand.com/how-to-contact-us checked September 30, 2026
Backs: Headquarters, Support channels
“Headquarters One California Street Suite 2300 San Francisco, CA 94111, USA”
- includedhealth.com/legal/terms checked September 30, 2026
Backs: Legal entity, Markets
“Included Health, Inc. operates the websites located at includedhealth.com and doctorondemand.com”
Compiled from 6 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: axisScores trust was 9.0, now 8.9
Not confirmed yet: Plan price per month.
Doctor On Demand
Households in US who want doctors, therapy and psychiatry in one account at $99 a visit.