Updated September 30, 2026 · ThriveCue Editorial Team
DoctorDerm vs Petcube
What sets them apart
| Compare |  DoctorDerm |  Petcube |
|---|---|---|
| Plan price per month | $43 | $9.99Lower |
| Fastest appointment | Scheduled | 24 7 |
| Free delivery | YesHas it | No |
| Money-back period | 0 days | 45 daysHigher |
| Markets | US | US, CA, AU, NZ, GB, DE, FR, CH, NO, DK, SE, FI, IE, BE, NL, PL, ATCovers more |
| Consultation price | Not confirmed | $9.99 |
| Insurance accepted | No | Not confirmed |
| Mobile app | Not confirmed | Yes |
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Key differences
- Petcube scores higher overall: 9.1 vs 9.0.
- Plan price per month is lower at Petcube: $9.99 vs $43.
- Free delivery: only DoctorDerm.
- Money-back period is higher at Petcube: 45 days vs 0 days.
- Petcube is available in 3 more countries.
- Services: only DoctorDerm offers Skin, Prescriptions.
- Services: only Petcube offers Online gp.
- Markets: only Petcube offers CA, AU, NZ.
Our verdict on each
DoctorDerm
DoctorDerm suits readers in US who want a focused skin service with prescriptions and free delivery, at a plan price of $43 a month. Insurance is not accepted, and readers wanting a broader service list will find a wider clinic at DocMorris or FeelGood ED.
Petcube
Petcube suits pet owners who want a vet at any hour without travelling to a clinic, with the Vet Chat plan at $9.99 a month among the cheapest recurring offers here. It fits owners who prefer a flat monthly cost and a doctor on the chat rather than a broader human health service.
Score breakdown
| Area | DoctorDerm | Petcube |
|---|---|---|
| Cost | 9.4Plan price of $43 a month, delivery free, and a money back period of 0 days. | 9.4The plan price of $9.99 a month ranks 4 of 37, near the front of the field. |
| Offer | 8.7Skin and prescriptions in skin and prescriptions, with a doctor listed in doctor and support on email and help centre. | 8.8HigherAvailability of 24 7 plus a mobile app, and a money back window of 45 days. |
| Trust | Not confirmed | 9.2A named US entity, Petcube, Inc., founded in 2012 and based in US, with a 45 day money back window. |
How they place
| Ranking | DoctorDerm | Petcube |
|---|---|---|
| Online doctors and telehealth | 15 of 82 | 12 of 82 |
Also worth a look
FeelGood GLP-1 has money-back period at 72 days, against 0 days for DoctorDerm and 45 days for Petcube.
FeelGood GLP-1 reviewEvery fact side by side
| Fact | DoctorDerm | Petcube |
|---|---|---|
| Services | Skin, Prescriptions | Online gp |
| Clinicians | Doctor | Doctor |
| Legal entity | Shed Holdings, LLC | Petcube, Inc. |
| Headquarters | United States | United States |
| Founded | Not confirmed | 2012 |
| Support channels | Email, Help centre | Email, Help centre |
Where each stands against the rest
| Fact | DoctorDerm | Petcube | Median |
|---|---|---|---|
| Consultation price | Not confirmed | $9.99above the median | $5.00 |
| Plan price per month | $43below the median | $9.99lowest quarter | $49 |
| Money-back period | 0 daysbelow the median | 45 dayshighest quarter | 7 days |
Median across 39 listed brands.
Pros and cons
DoctorDerm
Pros
- Free delivery, so the plan price of $43 a month is the cost of the subscription rather than a figure plus shipping
- Availability is scheduled, so a consultation slot is fixed in advance instead of chased on the day
- Runs in US from a base in the United States, so the operating market and the headquarters match
Cons
- Insurance accepted is a no, so the $43 plan is paid out of pocket rather than claimed back
- The money back period is 0 days, so a subscription carries no window for cancelling and getting the money returned
- A phone line is not among email and help centre, so questions wait on email or in the help centre
Petcube
Pros
- Availability of 24 7 means a chat can start whenever a pet needs help, without waiting for a clinic to open.
- The money back window of 45 days gives owners room to try the service with a real question and judge the advice.
- The Vet Chat plan price of $9.99 a month ranks 4 of 37, close to the front of the field.
Cons
- The consultation price of $9.99 ranks 19 of 34, so per chat pricing sits mid field even though the plan price ranks near the front.
- Support runs on email and help centre, so owners who prefer a phone line should look elsewhere before relying on the service.
- Services cover online gp, while DocMorris covers online gp, prescriptions and pharmacy, so the human health side of the market is not served here.
Who each suits
DoctorDerm
Who it suits
- Readers in US treating a skin complaint who want the prescription posted to them with delivery free
- People who prefer written answers, since email and help centre keeps every reply on file
- Anyone who prefers a fixed monthly figure to a per-visit charge, since the plan price is $43
Who should look elsewhere
- Readers who want one provider for weight loss, hair loss or sexual health, as online gp, prescriptions and pharmacy and online gp, prescriptions and weight loss both cover those
- People who pay for care through insurance, since insurance accepted is a no, and neither DocMorris nor FeelGood ED is a skin-only service
- Anyone who wants a phone line for support, since email and help centre lists email and a help centre only
Petcube
Who it suits
- Pet owners who want a vet at 24 7 rather than waiting for a clinic appointment.
- Owners who prefer a fixed monthly cost of $9.99 a month to booking chats one at a time.
- Owners with short, practical pet questions who are comfortable working through the mobile app.
Who should look elsewhere
- FeelGood ED, because its services cover online gp, prescriptions and weight loss for people rather than pets.
- DocMorris, because it covers online gp, prescriptions and pharmacy, adding pharmacy dispensing plus skin and hair loss work to online GP consultations.
- FeelGood GLP-1, because its services run to online gp, prescriptions and weight loss with weight loss medication programmes rather than animal care.
Current offers
Petcube
Current offer
Free trial
14-day free Petcube Care trial with every camera: 14 days free
Included with every Petcube camera purchase; free trials available only to new users upon device activation
Source, checked September 30, 2026
Discount code
10% off your one-time vet help offer: 10% off
One-time offer emailed after submitting the email form on the Online Vet page
Source, checked September 30, 2026
Country by country
| Country | DoctorDerm | Petcube |
|---|---|---|
| France | No | Yes |
| Germany | No | Yes |
| United Kingdom | No | Yes |
| United States | Yes | Yes |
Questions about each
DoctorDerm
What does DoctorDerm cost a month?+
The plan price is $43 a month. Delivery is free, so a treatment order carries no separate shipping charge on top. The monthly figure is the recurring cost of the subscription itself, which is easier to plan a budget around than a charge made per visit.
Is there a money back period?+
The money back period is 0 days. That leaves no window in which a subscription can be cancelled and the money returned, so a reader who is unsure should weigh the terms before the opening charge rather than expect a refund afterwards. Free delivery does not change that.
Petcube
How much does a single Vet Chat consultation cost?+
A consultation is priced at $9.99, which is the figure to weigh against other pay as you go services. That price ranks 19 of 34 across the brands compared, so it sits in the middle of the field rather than at either end.
What does the monthly plan cost, and does it beat paying per chat?+
The Vet Chat plan is $9.99 a month, while a single consultation is $9.99. Because the two figures match, the plan does not lower the cost of an individual chat. What it changes is how you pay, from a decision each time to one flat recurring amount.