Updated October 1, 2026 · ThriveCue Editorial Team
HealSend vs Petcube
Where HealSend and Petcube differ
| Compare |  HealSend |  Petcube |
|---|---|---|
| Consultation price | $0Lower | $9.99 |
| Plan price per month | $129 to $299 | $9.99Lower |
| Fastest appointment | Same day | 24 7 |
| Free delivery | YesHas it | No |
| Money-back period | 365 daysHigher | 45 days |
| Markets | US | US, CA, AU, NZ, GB, DE, FR, CH, NO, DK, SE, FI, IE, BE, NL, PL, ATCovers more |
| Insurance accepted | No | Not confirmed |
| Mobile app | Not confirmed | Yes |
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Key differences
- HealSend scores higher overall: 9.2 vs 9.1.
- Consultation price is lower at HealSend: $0 vs $9.99.
- Plan price per month is lower at Petcube: $9.99 vs $129 to $299.
- Free delivery: only HealSend.
- Money-back period is higher at HealSend: 365 days vs 45 days.
- Support channels: only HealSend offers Chat, Phone, Community.
- Support channels: only Petcube offers Help centre.
- Petcube is available in 3 more countries.
- Services: only HealSend offers Prescriptions, Weight loss, Sexual health.
- Markets: only Petcube offers CA, AU, NZ.
Our verdict on each
HealSend
HealSend suits US adults who want a free online doctor consultation plus a plan covering weight loss and prescriptions, with same day appointments and a 365 day money back window. It ranks 1 of 34 brands on consultation price, ahead of paid visits elsewhere.
Petcube
Petcube suits pet owners who want a vet at any hour without travelling to a clinic, with the Vet Chat plan at $9.99 a month among the cheapest recurring offers here. It fits owners who prefer a flat monthly cost and a doctor on the chat rather than a broader human health service.
Score breakdown
| Area | HealSend | Petcube |
|---|---|---|
| Cost | 9.0The consultation is $0, while the plan at $129 to $299 a month costs more than $89. | 9.4HigherThe plan price of $9.99 a month ranks 4 of 37, near the front of the field. |
| Offer | 9.4HigherServices run online gp, prescriptions and weight loss, availability is same day, and free delivery adds to what a member gets. | 8.8Availability of 24 7 plus a mobile app, and a money back window of 45 days. |
| Trust | Not confirmed | 9.2A named US entity, Petcube, Inc., founded in 2012 and based in US, with a 45 day money back window. |
Choosing between them
Pick HealSend if offer, consultation price, free delivery, and money-back period matter most.
Pick Petcube if cost, plan price per month, and markets matter most.
What we checked
HealSend
- healsend.com: 12 facts, checked September 30, 2026
Petcube
- petcube.com: 13 facts, checked September 30, 2026
How they place
| Ranking | HealSend | Petcube |
|---|---|---|
| Online doctors and telehealth | 5 of 82 | 12 of 82 |
Every fact side by side
| Fact | HealSend | Petcube |
|---|---|---|
| Services | Online gp, Prescriptions, Weight loss, Sexual healthCovers more | Online gp |
| Clinicians | Doctor | Doctor |
| Legal entity | Healsend Inc. | Petcube, Inc. |
| Headquarters | United States | United States |
| Founded | Not confirmed | 2012 |
| Support channels | Email, Chat, Phone, Community | Email, Help centre |
Where each stands against the rest
| Fact | HealSend | Petcube | Median |
|---|---|---|---|
| Consultation price | $0below the median | $9.99above the median | $5.00 |
| Plan price per month | $129 to $299highest quarter | $9.99lowest quarter | $49 |
| Money-back period | 365 dayshighest quarter | 45 dayshighest quarter | 7 days |
Median across 39 listed brands.
Pros and cons
HealSend
Pros
- The consultation price is $0, and HealSend ranks 1 of 34 brands on that measure.
- Services cover online gp, prescriptions and weight loss, so doctor visits, prescriptions, weight loss and sexual health sit under one plan.
- Appointments are same day, so a new symptom can be raised the day it appears.
Cons
- The monthly plan price of $129 to $299 a month sits above the FeelGood ED plan at $89, and that gap repeats at each renewal.
- Insurance accepted is no, so nothing is claimed back through an existing policy.
- Clinicians are doctor only, so there is no nurse practitioner or pharmacist for diet or medication review.
Petcube
Pros
- Availability of 24 7 means a chat can start whenever a pet needs help, without waiting for a clinic to open.
- The money back window of 45 days gives owners room to try the service with a real question and judge the advice.
- The Vet Chat plan price of $9.99 a month ranks 4 of 37, close to the front of the field.
Cons
- The consultation price of $9.99 ranks 19 of 34, so per chat pricing sits mid field even though the plan price ranks near the front.
- Support runs on email and help centre, so owners who prefer a phone line should look elsewhere before relying on the service.
- Services cover online gp, while DocMorris covers online gp, prescriptions and pharmacy, so the human health side of the market is not served here.
Who each suits
HealSend
Who it suits
- US adults who want a doctor visit at $0 and a plan covering weight loss and sexual health.
- Plan members who need a quick appointment, since availability is same day.
- People who want to reach support by phone, chat, email or community through email, chat and phone.
Who should look elsewhere
- Budget first readers, since the FeelGood GLP-1 plan runs at $89 a month against HealSend's $129 to $299.
- Readers who want pharmacy, hair loss or skin care alongside a doctor, which DocMorris covers in online gp, prescriptions and pharmacy.
- Anyone who pays through insurance, because insurance accepted is no and the monthly figure starts well above the FeelGood ED plan at $89 a month.
Petcube
Who it suits
- Pet owners who want a vet at 24 7 rather than waiting for a clinic appointment.
- Owners who prefer a fixed monthly cost of $9.99 a month to booking chats one at a time.
- Owners with short, practical pet questions who are comfortable working through the mobile app.
Who should look elsewhere
- FeelGood ED, because its services cover online gp, prescriptions and weight loss for people rather than pets.
- DocMorris, because it covers online gp, prescriptions and pharmacy, adding pharmacy dispensing plus skin and hair loss work to online GP consultations.
- FeelGood GLP-1, because its services run to online gp, prescriptions and weight loss with weight loss medication programmes rather than animal care.
Current offers
HealSend
Current offer
Petcube
Current offer
Free trial
14-day free Petcube Care trial with every camera: 14 days free
Included with every Petcube camera purchase; free trials available only to new users upon device activation
Source, checked September 30, 2026
Discount code
10% off your one-time vet help offer: 10% off
One-time offer emailed after submitting the email form on the Online Vet page
Source, checked September 30, 2026
Country by country
| Country | HealSend | Petcube |
|---|---|---|
| France | No | Yes |
| Germany | No | Yes |
| United Kingdom | No | Yes |
| United States | Yes | Yes |
Questions about each
HealSend
How much does a doctor consultation cost on HealSend?+
The consultation price is $0, so a doctor appointment carries no separate charge. On that measure HealSend sits at 1 of 34 brands on the site. Only the plan costs money, and a member pays that monthly figure rather than a per-visit fee.
What does the HealSend plan cost each month?+
The HealSend plan runs at $129 to $299 a month. That monthly figure is what a member pays at renewal, so it matters more than any single visit for long term use. For comparison, the FeelGood ED plan sits at $89 a month, which is lower at both ends of the HealSend range.
Petcube
How much does a single Vet Chat consultation cost?+
A consultation is priced at $9.99, which is the figure to weigh against other pay as you go services. That price ranks 19 of 34 across the brands compared, so it sits in the middle of the field rather than at either end.
What does the monthly plan cost, and does it beat paying per chat?+
The Vet Chat plan is $9.99 a month, while a single consultation is $9.99. Because the two figures match, the plan does not lower the cost of an individual chat. What it changes is how you pay, from a decision each time to one flat recurring amount.