BUILT review
Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026
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Our verdict
BUILT suits shoppers in US and CA who want a collagen-focused supplement range with a per serving cost of $2.50 and a 14 day money back window. It is a narrower choice than DocMorris, which lists multivitamins, vitamins minerals and omega 3 across its own brand.
Key facts
- Best for
- Collagen buyers in US and CA who judge cost per serving rather than basket size.
- Price from
- $29.99 (Source, checked September 30, 2026)
- Price per serving
- $2.50 (Source, checked September 30, 2026)
- Money-back period
- 14 days (Source, checked September 30, 2026)
- Markets
- US, CA (Source, checked September 30, 2026)
- Legal entity
- Built Brands, LLC (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Founded
- 2018 (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Chat (Source, checked September 30, 2026)
- Products
- Collagen
- Diets
- Gluten free
- Official website
- built.com
Apps and profiles
- Elsewhere
- instagram.com
Pros and cons
Pros
- Serving cost of $2.50 is easy to weigh against a one-off entry price of $29.99
- collagen keeps the range focused on a single format rather than spreading across categories
- Support runs on email, phone and chat, which covers more routes than email alone
- A 14 day money back window gives room to judge the product on your own schedule
- gluten free is stated plainly, so dietary fit is clear before checkout
Cons
- The range is narrow: collagen is the only product type listed, against multivitamins, vitamins minerals and omega 3 at DocMorris
- gluten free lists gluten-free alone, so buyers who need vegan, vegetarian or keto labelling see no match
- Delivery is limited to US and CA, so anyone outside those markets is not served
- Price per serving of $2.50 sits mid-table at 102 of 121
Who it suits
- Shoppers in US and CA who want a collagen product and compare by $2.50
- Buyers who read gluten free before ordering and need gluten-free labelling
- Anyone who values phone and chat access through email, phone and chat
Who should look elsewhere
- Shoppers who want a broad range: Apotek Hjartat lists multivitamins, vitamins minerals and omega 3
- People needing sleep, stress or brain support, since collagen covers collagen only
- Anyone outside US and CA
Prices
BUILT sells a one-off range rather than a membership, so the figures readers compare are the starting price and the cost of a serving. The range opens at $29.99 for the shop listing, and a serving costs $2.50. Put the two side by side and the per serving figure is the one that tells you whether a repeat order is worth it, while $29.99 tells you what the first basket looks like. Because purchases are not tied to a subscription term, there is no renewal figure to weigh here in the way there would be with a plan that reprices. The cash risk sits with the first order rather than with a later one, and the 14 day money back window sets how long you have to decide. If you are comparing against a wide catalogue such as Life Extension, which lists multivitamins, vitamins minerals and omega 3, the unit cost is the fairer line, because the entry price alone says little about what you will pay over time.
How it compares on our data
BUILT does not lead either price measure, and both placements sit in the middle of the field rather than near the top. On entry price it ranks 68 among 157 brands, which is respectable but not standout. On price per serving, the measure that matters most for a consumable, it ranks 102 among 121 brands. The gap between those two placements is the thing to note: BUILT is a shade better placed on the headline number than on the ongoing cost, so the basket looks reasonable while the per serving figure carries the brand toward the back of the pack. For a repeat purchase that ordering matters more, since the entry price is paid once and $2.50 recurs. Read together, the two placements describe a brand that is competitive enough to shortlist and unlikely to top a shortlist on cost alone.
The company behind it
BUILT trades as Built Brands, LLC and is headquartered in the United States. It was founded in 2018, which makes it a comparatively young operation in a category where older names have long histories. The practical question for a buyer is who answers when an order or an ingredient question goes wrong, and here email, phone and chat covers email, phone and chat, so a named contact route is available rather than a form alone. Buyers who want a longer corporate track record can weigh that against a brand like Life Extension. Nothing in the company details suggests a clinic or a prescribing service, so the company section reads as a supplement retailer rather than a healthcare provider.
How BUILT compares
8.7 vs 9.0
8.7 vs 9.1
8.7 vs 9.5
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8.7 vs 9.0
8.7 vs 9.0
8.7 vs 8.8
Where BUILT is available
- Available
- Canada, United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does BUILT cost to start with?+
The shop listing starts at $29.99, and a single serving runs at $2.50. Both figures come from the full range, so the lower entry point may not be the product you end up repeating. The per serving number is the better guide for a second order.
Is there a subscription or a renewal price?+
BUILT is a one-off purchase brand rather than a plan with a term, so the costs to weigh are $29.99 at the start and $2.50 each time you reorder. There is no renewal figure to compare here. The 14 day money back window applies to the first order.
What kinds of supplements does BUILT sell?+
Collagen is the product type listed for BUILT, which makes the range deliberately tight. DocMorris covers multivitamins, vitamins minerals and omega 3 and Apotek Hjartat covers multivitamins, vitamins minerals and omega 3, so both go broader. A shopper wanting probiotics or sleep support would look elsewhere.
Where can BUILT ship to?+
Delivery covers US and CA, so orders are placed with a US or Canadian destination in mind. If you are based elsewhere the range is not available to you, which narrows the choice considerably. Apotek Hjartat sits on the other side of that map entirely.
How long do you have to return a BUILT order?+
The money back window runs for 14 days, which is the main protection on a consumable you have to keep taking to judge. Support runs on email, phone and chat, so a return can be raised by phone, chat or email rather than posted alone. Start the clock as soon as the parcel lands.
Is BUILT suitable for a gluten-free diet?+
Gluten-free is the diet listed for BUILT, so that label is stated for the range. No vegan, vegetarian or keto labelling appears alongside it, so anyone needing those should ask before ordering. Apotek Hjartat and Life Extension both carry collagen lines too, which is worth a check.
Who do I contact at BUILT about an order?+
Support covers email, phone and chat, giving you email, phone and chat as routes in. That is broader than an email-only desk and means a delivery question does not have to sit in a queue. The company behind the range is Built Brands, LLC, based in the United States.
Is BUILT a pharmacy or a clinic?+
No. The company is Built Brands, LLC, a US business founded in 2018 that sells a supplement range directly. There is no consultation, prescription or licensed partner attached, so it fits alongside retailers rather than replacing a clinic.
Sources
- built.com checked September 30, 2026
Backs: Headquarters
“600 Quality Dr. American Fork, UT 84003”
- built.com/collections/shop-all checked September 30, 2026
Backs: Diets, Price from, Price per serving
“Gluten Free Yes (16 products)”
- built.com/policies/shipping-policy checked September 30, 2026
Backs: Markets, Money-back period, Support channels
“The shipping costs on a delivery location in the USA are based on the order delivery location. Pricing for all orders to Canada are based on destination as well.”
- built.com/policies/terms-of-service checked September 30, 2026
Backs: Legal entity
“This website is operated by Built Brands, LLC doing business as BUILT”
- built.com/products/cookie-butter-dreamwich checked September 30, 2026
Backs: Products
“Made with collagen and whey protein isolate”
- built.na.teamtailor.com checked September 30, 2026
Backs: Founded
“Founded in 2018”
Compiled from 6 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: score was 8.6, now 8.7
BUILT
Collagen buyers in US and CA who judge cost per serving rather than basket size.