Berghaus review
Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Berghaus suits hikers and campers in GB who want a lifetime warranty and a repair service from one label, with support on email, chat and help centre. Kit starts at £50 for a single item, returns stay open for 30 days, and delivery is free above £80.
Key facts
- Best for
- Camping and hiking kit in GB with a lifetime warranty and a repair service behind it.
- Price from
- £50 (Source, checked September 30, 2026)
- Return window
- 30 days (Source, checked September 30, 2026)
- Lifetime warranty
- Yes (Source, checked September 30, 2026)
- Repair service
- Yes (Source, checked September 30, 2026)
- Free delivery threshold
- £80 (Source, checked September 30, 2026)
- Brand or store
- Brand (Source, checked September 30, 2026)
- Markets
- GB (Source, checked September 30, 2026)
- Legal entity
- Pentland Brands Deutschland GmbH (Source, checked September 30, 2026)
- Headquarters
- United Kingdom (Source, checked September 30, 2026)
- Founded
- 1966 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Help-centre (Source, checked September 30, 2026)
- Products
- Camping, Hiking, Outdoor clothing
- Official website
- berghaus.com
Pros and cons
Pros
- A lifetime warranty and a repair service sit together, so damaged kit has a service route rather than a replacement claim.
- Returns are open for 30 days, wider than the 14 day floor among camping and hiking brands.
- Delivery is free above £80, so a two-item order ships without a delivery charge.
- The range covers camping, hiking and outdoor clothing, so camping, hiking and clothing all come from one label.
Cons
- Support runs on email, chat and help centre only, so a repair claim or a sizing problem has no voice line listed to sort it out on the spot.
- The listed market is GB only, so a buyer outside that country has no local delivery or returns position to read.
- Decathlon lists camping, hiking and outdoor clothing, a wider spread than camping, hiking and outdoor clothing, so cycling, winter-sports and activewear buyers have no Berghaus equivalent here.
Who it suits
- Hikers and campers in GB who want camping, hiking and outdoor clothing from a single label.
- Buyers who will wear a jacket at home first, since 30 days of returns covers a genuine test.
- Owners who expect to keep kit for years, given the lifetime warranty paired with a repair service.
Who should look elsewhere
- Cycling, winter-sports and activewear buyers, since those categories appear in camping, hiking and outdoor clothing rather than in camping, hiking and outdoor clothing.
- Water-sports shoppers, since water sports and outdoor clothing covers water-sports and camping, hiking and outdoor clothing does not.
- Shoppers after activewear with hiking, since activewear and hiking lists that pair while camping, hiking and outdoor clothing leans on camping and hiking.
How it compares on our data
Berghaus ranks 36 of 67 brands on price from, so entry price is a compromise position rather than the cheapest ticket in the group. On return days the same brand ranks 8 of 60, and the gap between those two ranks is the useful part: the window is a strength while the entry price is not. Read together they describe a brand that competes on what follows the sale rather than on the lowest price tag. Shoppers ranking on price alone will find cheaper options, while shoppers ranking on the return window will find this one close to the top of the list.
Core features
Three parts of the offer carry the weight here. Returns are open for 30 days, which leaves room to try a shell at home and send it back if the fit or the finish disappoints. The lifetime warranty is the headline, written as a lifetime guarantee rather than a fixed period, and a repair service runs alongside it, so a torn panel or a worn zip has a service route instead of a claim for a replacement. Taken as a pair, the warranty and the repair service are what a buyer who intends to keep kit for years is really paying for, and they are the elements most often absent from the other brands on the list.
Prices
Unlike a plan with an opening rate, Berghaus charges one price per item and there is no renewal to budget for. The figure to weigh is the entry price on the jacket and coat collection, listed at £50, and every item above that stands on its own rather than sitting on a tier to renew. The second number that matters at checkout is delivery, which is free once an order reaches £80. A single jacket can sit under that line while a coat and trousers clear it, so basket size decides how much delivery a buyer actually pays.
The company behind it
The entity behind the name is Pentland Brands Deutschland GmbH, listed as the legal entity for the brand, while the headquarters country is recorded as GB. Berghaus was founded in 1966, an operating record long enough to explain why the lifetime warranty is stated so plainly. Support runs on email, chat and help centre: written help, live chat and a help centre. That is enough for order queries and repair claims, and thinner than a phone line for anyone who wants to settle a sizing problem in conversation.
How Berghaus compares
9.1 vs 9.0
9.1 vs 9.1
9.1 vs 9.5
9.1 vs 8.8
9.1 vs 8.9
9.1 vs 8.9
9.1 vs 8.7- 9.1 vs 8.9
9.1 vs 9.2
9.1 vs 9.2
9.1 vs 9.3
9.1 vs 8.9
9.1 vs 9.0
9.1 vs 9.6- 9.1 vs 9.3
9.1 vs 9.2
9.1 vs 9.2- 9.1 vs 9.2
9.1 vs 9.1- 9.1 vs 9.1
9.1 vs 9.1- 9.1 vs 9.1
9.1 vs 9.0- 9.1 vs 9.0
9.1 vs 9.0
9.1 vs 9.0
9.1 vs 8.8
Where Berghaus is available
- Available
- United Kingdom
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How much does Berghaus gear cost at the entry end?+
Berghaus lists its lowest priced men's jackets and coats at £50. Anything above that moves with the range and the fabric rather than with a plan tier, so there is no opening rate set to lapse into a renewal rate later. Treat the entry figure as a floor for a single piece and price each extra item on its own.
Does Berghaus offer free delivery?+
Free delivery applies once an order reaches £80. Below that line the basket carries the cost of delivery, so a lone jacket can pay the full charge while a larger order of a coat and trousers clears the threshold and pays nothing. Grouping pieces into one order is the plainest way to keep shipping off the total.
How long do I have to return a Berghaus order?+
Berghaus allows 30 days for returns, one of the wider windows among the brands compared here. A jacket bought ahead of a trip can be worn at home, checked for fit and weatherproofing, and still sent back if it does not suit the buyer.
Is the Berghaus warranty really for life, and can damaged kit be repaired?+
Yes on both counts, and there is a fallback. The lifetime warranty is written as a lifetime guarantee, and a repair service runs alongside it, so a torn panel or a worn zip has a service route rather than a replacement claim. If a repair does not settle it, returns stay open for 30 days.
Where does Berghaus deliver?+
The listed market is GB, and 30 day returns apply there. A buyer elsewhere can still read the prices and the warranty wording, but the delivery and returns position is written for a single market, so it is worth checking that listing before ordering from outside it.
How do I reach Berghaus customer support?+
Support runs on email, chat and help centre, covering written queries, live chat and a help centre. A repair claim or an order question can be raised in writing and followed up the same way. Voice calls are not among the listed routes, so anyone who needs to talk an issue through should plan around written contact.
What product types does Berghaus sell?+
The range covers camping, hiking and outdoor clothing, so camping and hiking kit sits alongside outdoor clothing rather than in a separate part of the shop. Buyers moving between a weekend tent and a long hill walk can stay with one label. Categories such as cycling and winter-sports appear in camping, hiking and outdoor clothing instead.
Who is behind Berghaus and how long has it traded?+
The contracting entity is Pentland Brands Deutschland GmbH, and the headquarters country is recorded as GB. Berghaus has been trading since 1966, a long operating record for outdoor clothing. Questions about who stands behind the gear therefore have a named entity and a dated history behind them.
Sources
- berghaus.com checked September 30, 2026
Backs: Products, Repair service
“ACTIVITIES - Festival Essentials, Camping, Hiking, Mountaineering”
- berghaus.com/collections/mens-jackets-and-coats checked September 30, 2026
Backs: Brand or store
“our men's and women's outdoor jackets are ready for rain, wind and whatever else comes barrelling out the sky”
- berghaus.com/collections/mens-jackets-and-coats checked September 30, 2026
Backs: Price from
“Men's Greenbank Hooded Jacket - Northern Storm - Sale price £50.00 Regular price £100.00”
- berghaus.com/pages/about-us checked September 30, 2026
Backs: Founded, Headquarters
“The North East is where we've been ever since Gordon and Peter founded Berghaus in 1966.”
- berghaus.com/pages/contact checked September 30, 2026
Backs: Support channels
“LIVE CHAT Mon-Fri: 08:00-20:00 - SEND US AN EMAIL”
- berghaus.com/pages/delivery-information checked September 30, 2026
Backs: Free delivery threshold, Markets
“UK Standard Delivery | 3-5 Days | £4.99 or Free on Orders Over £80”
- berghaus.com/pages/impressum checked September 30, 2026
Backs: Legal entity
“Verkaufser: Pentland Brands Deutschland GmbH ... Registergericht, Sitz: Amtsergericht Munchen, HRB 270546”
- berghaus.com/pages/product-lifetime-guarantee checked September 30, 2026
Backs: Lifetime warranty
“In addition to free repairs we provide a product guarantee for every single item's reasonable lifetime, at no additional cost.”
- berghaus.com/pages/returns-information checked September 30, 2026
Backs: Return window
“You have 30 days from the date of receiving your items to create a return request.”
Compiled from 9 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: axisScores cost was 8.7, now 8.8
Berghaus
Camping and hiking kit in GB with a lifetime warranty and a repair service behind it.