HEAD review

Updated September 30, 2026 · ThriveCue Editorial Team · Facts checked September 30, 2026

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Our verdict

HEAD suits players buying a single racket, a padel setup or winter kit in a market it ships to, with returns of 30 days and a repair service behind them. Racquets start at €210, which puts it higher up the price list than general sports retailers.

Key facts

Best for
A single brand for racket sports, winter sports and activewear.
Price from
€210 (Source, checked September 30, 2026)
Return window
30 days (Source, checked September 30, 2026)
Lifetime warranty
No (Source, checked September 30, 2026)
Repair service
Yes (Source, checked September 30, 2026)
Free delivery threshold
€40 (Source, checked September 30, 2026)
Brand or store
Brand (Source, checked September 30, 2026)
Markets
AT, BE, BG, HR, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LV, LI, LT, LU, MT, MC, NL, NO, PL, PT, RO, SK, SI, ES, SE, CH, GB, CA, US, AU, JP (Source, checked September 30, 2026)
Legal entity
HEAD Sport GmbH (Source, checked September 30, 2026)
Headquarters
Austria (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Racket sports, Winter sports, Activewear
Official website
head.com

Apps and profiles

Pros and cons

Pros

  • A repair service is offered, so damaged frames can be serviced rather than written off.
  • Returns of 30 days give room to hit a few sessions with a new frame before deciding.
  • Free delivery begins at €40, which a single racket order reaches on its own.
  • Racket sports, winter sports and activewear all sit under the same brand account, so a summer racquet and a winter layer come from a single place.
  • Support runs on email, phone and help centre, covering phone, email and a help centre.

Cons

  • The lifetime warranty is no, so a frame or shaft fault is not covered for the life of the product.
  • Racquets start at €210, and HEAD sits at 55 of 67 brands on entry price, so the first purchase lands near the top of the field.
  • Support runs on email, phone and help centre, with no chat channel listed.
  • Product types are limited to racket sports, winter sports and activewear, while Mizuno also carries water sports and team sports, per activewear, golf and racket sports.
HEAD

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Scored 9.0 / 10 by ThriveCue.

Who it suits

  • Tennis, padel and pickleball players who want racquets and strings from one established brand
  • Ski and snowboard buyers who also want tennis kit from the same brand
  • Anyone who prefers buying gear from the brand maker rather than a general sports retailer

Who should look elsewhere

  • Anyone who wants golf, cycling or water sports kit in the same basket, where Academy covers more of those types, per camping, hiking and outdoor clothing
  • Shoppers whose main need is yoga-led activewear, where Alo Yoga is the closer fit, per yoga, activewear and racket sports
  • Racquet players who also want water sports and team sports lines, where Mizuno carries both, per activewear, golf and racket sports

How it compares on our data

Entry price is where HEAD stands out. On our data it sits at 55 of 67 brands on price from, which puts it towards the dear end of racket sports. Returns run the other way: 8 of 60 places it among the brands with longer return windows. The trade-off a reader weighs here is straightforward. You pay nearer the top of the price list at the checkout, and in return you get a more forgiving returns policy on a product that is harder to judge from a photograph, especially a strung racquet or a pair of boots that need breaking in.

Prices

HEAD is priced as a one-off purchase rather than a plan or membership, and the headline figure is the price from: racquets start at €210. Delivery is free once an order reaches €40, which matters for a first order because a single racquet clears that bar on its own, so the entry price is close to the whole outlay. The same threshold shape applies to a layer or a pair of gloves, though anything smaller than the racquet threshold adds delivery to a low-value basket. There is no introductory price and no renewal step to track, since the figure is the shelf price of the product itself.

Core features

Returns run 30 days, long enough to take a new frame out on court for a few sessions, or to wear in boots, before deciding. The lifetime warranty is no, so cover on a frame, shaft or pair of pads ends rather than lasting the life of the product. The repair service is the practical answer to that: a damaged racket or a piece of kit can be sent for mending, which matters more in racket sports than the warranty label on its own. Support on any of these questions runs through the same channels listed below.

The company behind it

The store belongs to HEAD Sport GmbH, registered in Austria, so purchases go to the manufacturer rather than to a reseller or a marketplace of sellers. That structure shows up in the range: the catalogue stays within what the brand makes. Contact runs through email, phone and help centre, covering email, phone and a help centre, so warranty, delivery and returns questions all have a route. The brand is listed as a brand rather than a store, and the imprint gives the legal entity behind every order.

How HEAD compares

Where HEAD is available

Available
Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does a HEAD racket cost?+

Racquets are listed from €210, and delivery is free once an order reaches €40. A single racket clears that shipping threshold on its own, so the entry price is close to the full cost of a first purchase. There is no plan or membership fee layered on top, since the figure is the product price itself.

Where does HEAD sit on entry price?+

On our data HEAD ranks at 55 of 67 brands on price from, so the starting figure sits high for racket sports. That reflects a brand selling its own gear direct, with racquets at €210 as the first rung rather than accessories. A buyer who starts with grips or strings will find a lower entry elsewhere.

How long do I have to send gear back?+

Returns run 30 days, which places HEAD towards the longer end of racket sports brands on our data. That gives time to hit a few sessions with a new frame or wear in a pair of boots before deciding. Any question about a return can go through the listed support channels.

Does HEAD offer a lifetime warranty?+

The lifetime warranty is no, so cover on rackets, pads and winter gear ends rather than lasting the life of the product. Many brands in racket sports sit in the same place, at 87.5%, so it is a sector norm rather than an outlier. A repair service is the practical counterweight.

Can a broken racket be repaired?+

A repair service is listed, so damaged rackets and other kit can be sent for mending instead of being replaced. That matters more than the warranty answer, because HEAD cover runs for a set period rather than the life of the product. It pairs with returns of 30 days for faults that show up early.

Which sports does HEAD cover?+

Three product types are listed in racket sports, winter sports and activewear, covering racket gear, winter sports and activewear. That makes it a practical single-brand choice for a player who hits a ball in summer and skis in winter, and for anyone who wants clothing from the same account. Golf, cycling and water sports sit outside that range.

Who runs the store and how do I reach them?+

The store belongs to HEAD Sport GmbH, registered in Austria, and it ships to the markets listed for delivery, largely across Europe with several overseas destinations. Contact runs through email, phone and help centre, so a question can go by email, by phone or through the help centre. Chat is not among the listed channels.

Is HEAD a shop or a manufacturer?+

HEAD is listed as a brand, meaning the manufacturer sells its own gear direct rather than acting as a marketplace for other sellers. The legal entity on the imprint is HEAD Sport GmbH, so orders, warranty and returns all sit with the same company. That structure keeps the catalogue narrow and the prices set by the brand.

Sources

  • head.com/en_LV checked September 30, 2026

    Backs: Products

    “HEAD | Ski, Snowboard, Tennis, Padel and Pickleball equipment”

  • head.com/en_LV/imprint checked September 30, 2026

    Backs: Headquarters, Legal entity, Brand or store

    “HEAD Sport GmbH Wuhrkopfweg 1 A-6921 Kennelbach Austria”

  • head.com/en_LV/shipping-policy checked September 30, 2026

    Backs: Free delivery threshold, Markets

    “Latvia 4-5 Business Days up to 40 EUR 6.90 EUR from 40 EUR FREE”

  • head.com/en_LV/shop-tennis/racquets checked September 30, 2026

    Backs: Price from

    “HEAD Extreme TEAM Tennis Racquet EUR 210 Final price”

  • head.com/en_LV/terms-conditions checked September 30, 2026

    Backs: Return window, Support channels

    “You have the right, without giving reasons, to withdraw from the contract within 30 days from the day when you or a third party appointed by you who is not the haulage contractor took possession of...”

  • head.com/en_LV/warranty-guidelines checked September 30, 2026

    Backs: Lifetime warranty, Repair service

    “Austria 2 years”

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

HEAD

HEAD

A single brand for racket sports, winter sports and activewear.

9.0/10See alternatives